ClearScore is seeking an experienced QA Specialist to own Quality Assurance across global Customer Operations and improve the support quality for millions of ClearScore users. This role goes beyond scoring; you’ll understand root causes, help improve systems, processes, and behaviours, and coach teams to elevate service quality.
You will lead the QA approach, collaborate with Customer Support, analyse trends, and drive improvements across outsourced and internal teams, ensuring adherence to
#J-18808-Ljbffr
QA Lead, Global Customer Operations employer: ClearScore Technology Limited
ClearScore is an exceptional employer, offering a vibrant work culture that prioritises flexibility and inclusivity. As an FP&A Manager in London, you'll benefit from a dynamic hybrid work environment, generous professional development opportunities, and a supportive team that values your contributions. With a commitment to employee wellbeing and a transparent career growth plan, ClearScore empowers you to thrive both personally and professionally while making a meaningful impact in the financial technology space.
Contact Details:
ClearScore Technology Limited Recruitment Team
