At a Glance
- Tasks: Guide customers through mortgage applications and collaborate with expert advisors.
- Company: Join a leading financial platform backed by ClearScore's global success.
- Benefits: OTE of £35k-£40k, hybrid working, 33 days holiday, and career advancement opportunities.
- Other info: Dynamic hybrid work environment with a focus on collaboration and inclusivity.
- Why this job: Be part of an innovative team shaping the future of finance.
- Qualifications: Entry-level sales experience and a passion for customer satisfaction.
The predicted salary is between 35000 - 40000 € per year.
Location: Manchester
Hybrid: 3 days in the office and 2 days from home
Salary: An OTE of £35k - £40k (basic salary of up to £28k + bonus)
This is a real opportunity to join a market-leading financial platform backed by ClearScore’s global success and long-term growth plans. You'll be working alongside some of the best in the industry, with access to training, support, strong partnerships with top lenders and a clear vision for the future. We are seeking a talented and motivated individual to join our highly skilled team. As a Trainee Second Charge Mortgage Advisor, you will guide customers through the application process and liaise with a qualified advisor who will provide the customer with expert advice on second charge mortgages. This is a unique opportunity to join an industry leading financial brokerage. Aro Money are a highly established and reputable financial lending platform, we work with some of the most prestigious and growing financial institutions globally. You will be part of a very successful team within the ClearScore Group with a clear strategy for success and growth including on the job training and company funded CeMAP qualification.
What you’ll be doing:
- Assess customers eligibility for a secured loan and conduct a fact find to enable the mortgage advisor to evaluate.
- Build and maintain strong relationships with customers and advisors.
- Meet or exceed sales targets and KPIs while maintaining high levels of customer satisfaction.
- Collaborate with our exceptional team of advisors and case managers to support our customers' applications.
- Play a key role in Aro’s continuous innovation of best-in-class customer experience.
- Suggesting new ideas and processes where appropriate and be willing to put these into practice.
What we expect from you:
- Entry level experience in a sales environment.
- A performance-driven mindset, taking accountability for targets that drive the right outcomes for customers whilst taking our business forward.
- You’ll provide a best-in-class customer experience, going over and above each time, ensuring their satisfaction and fostering long-term loyalty.
- A good understanding of the financial market, regulations, and procedures.
- You’ll be busy, so you’ll need to be organised, managing multiple cases in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers.
- Detail-oriented with strong analytical and problem-solving abilities.
- Flexibility and willingness to work shifts in order to meet the evolving needs of our customers.
Our perks:
- An OTE of £35k - £40k (basic salary of up to £28k + bonus)
- Hybrid working (3 days in the office and 2 days from home)
- Flexible working arrangements to support a healthy work-life balance
- 33 days holiday inclusive of bank holidays
- Supportive team environment with opportunities for career advancement
- Salary sacrifice pension scheme up to 4%
- Healthcare cash plan with separate balance for dependents
- Life assurance x 2
- Holiday buy & sell scheme
- Cycle to work scheme
- Birthday off + takeaway on us
- Enhanced maternity, adoption or paternity leave
- Enhanced sick pay + income protection for up to 2 years
- Casual and gender neutral dress policy
- Access to a range of retailer discounts through our various providers
- Fun and inclusive work environment with regular team incentives
Equal Opportunities
ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.
Our Hybrid Model
We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.
Minimum 3 days per week in-office. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/mentorship opportunities.
What This Means for You:
- Flexibility to manage your work and life
- Dedicated in-office days for team building and collaborative projects
- Office facilities (with plants!) designed for productive interactions
- Clear expectations and support for maintaining our hybrid schedule
We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work! Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.
Inclusion Policy
We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.
Trainee Second Charge Mortgage Advisor in Manchester employer: ClearScore Technology Limited
Aro Money, part of the ClearScore Group, is an exceptional employer that offers a dynamic hybrid working environment in Manchester, combining the flexibility of remote work with the benefits of in-office collaboration. With a strong focus on employee growth, including company-funded CeMAP qualifications and a supportive team culture, we provide our Trainee Second Charge Mortgage Advisors with competitive salaries, generous holiday allowances, and a range of perks designed to promote a healthy work-life balance and career advancement.
Contact Detail:
ClearScore Technology Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Second Charge Mortgage Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to second charge mortgages. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for the financial market! During interviews, share your insights and ideas about customer experience and how you can contribute to Aro’s innovative approach.
✨Tip Number 4
Apply through our website for the best chance of landing that Trainee Second Charge Mortgage Advisor role. It shows you're serious and gives us a direct line to your application!
We think you need these skills to ace Trainee Second Charge Mortgage Advisor in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Trainee Second Charge Mortgage Advisor role. Highlight any sales experience and customer service skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the financial industry and how you can contribute to our team. Don’t forget to mention your understanding of the market and your eagerness to learn.
Showcase Your Communication Skills:As a mortgage advisor, communication is crucial. In your application, demonstrate your ability to build rapport and convey information clearly. This could be through examples from previous roles or even in how you write your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at ClearScore Technology Limited
✨Know Your Stuff
Before the interview, brush up on your knowledge of second charge mortgages and the financial market. Familiarise yourself with common terms and processes so you can speak confidently about them during the interview.
✨Showcase Your Sales Skills
Since this role involves a sales environment, be ready to discuss your previous experiences in sales. Prepare examples of how you've met or exceeded targets and how you maintained customer satisfaction while doing so.
✨Demonstrate Your Customer Focus
Aro Money values a best-in-class customer experience. Think of specific instances where you went above and beyond for a customer. Highlight your communication skills and ability to build rapport, as these will be crucial in your role.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
