At a Glance
- Tasks: Manage technical projects and partner relationships to ensure seamless integration and performance.
- Company: Dynamic tech company focused on user-centric financial solutions.
- Benefits: Flexible work, 25 paid holidays, health cover, and career growth opportunities.
- Other info: Inclusive culture with a focus on wellbeing and personal development.
- Why this job: Join a collaborative team and make a real impact in the fintech space.
- Qualifications: Strong project management skills and technical understanding required.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for a Technical Account Manager (TAM) to join our global Partner Success team based in Manchester. You’ll be the main operational contact for some of our most important lending partners, managing technical projects from initial integration through to launch, ongoing optimisation, and change management.
You will have in-depth experience and excel in project management. You’ll help integrate partners into our platform, manage product and offer updates, and ensure that their experience with us is seamless and value-driving.
Partner & Relationship Management- Act as the primary contact and project owner for assigned partners once they have committed to building an integration.
- Support our commercial team in Quarterly Business Reviews (QBRs) and other strategic conversations.
- Work directly with partners to make suggestions and encourage changes by them to improve the overall user experience and performance.
- Coordinate across Product, Engineering, and Commercial to solve complex integration challenges or bespoke requests.
- Monitor integration health and use data-driven insights to recommend enhancements and improve performance.
- Own the management of partner offers, including updates to product listings, eligibility criteria, and business rules.
- Drive campaign setup and configuration (e.g., seasonal or promotional campaigns) to maximise partner performance.
- Create and maintain partner dashboards and custom performance reports when needed.
Excellent project management skills — able to plan, coordinate, and deliver technical work across teams, partners and deadlines. Strong technical understanding - you may have worked in product management, engineering, analytical or a similar role that involved partner-facing delivery. Highly analytical and data-driven, comfortable making recommendations based on performance metrics.
Our company culture is a fundamental part of all we have achieved. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.
If you feel like this could be the place for you, apply and our Talent team will be happy to share more.
Benefits:- 25 paid holidays and a “duvet day” on your birthday.
- Hybrid Work Environment.
- Private health and dental cover - including mental health support through Bupa.
- GP office visits.
- Life assurance scheme.
- Up to 6% matched pension.
- Dog-friendly office.
- Access to discounts via Cobens Extras.
- Leadership-led training.
- Financial coach to help you plan and achieve your goals.
- Culture and inclusion representatives.
- Transparent pay structure and a career growth plan.
As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.
We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Levels 1-5: Minimum 2 days per week in-office, Minimum 3 days per week in-office. We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/mentorship opportunities.
Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.
Inclusion PolicyWe celebrate diversity and are committed to creating an inclusive environment for our people.
Technical Account Manager - Fully Remote in Manchester employer: ClearScore Technology Limited
As a Technical Account Manager at our company, you will thrive in a dynamic and inclusive work culture that prioritises flexibility and employee wellbeing. With a strong focus on career growth, we offer extensive training opportunities, a transparent pay structure, and a supportive environment where your ideas are valued. Enjoy the benefits of a hybrid work model, generous holiday allowances, and comprehensive health coverage, all while contributing to a user-centric mission that empowers individuals to make informed financial decisions.
Contact Details:
ClearScore Technology Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager - Fully Remote in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. We want to see how you fit in, so be ready to share how your skills align with our mission of user-centric solutions.
✨Tip Number 3
Show off your project management skills during the interview! Bring examples of past projects where you coordinated teams and delivered results. We love data-driven insights, so highlight those too!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by our Talent team. Plus, it shows you’re genuinely interested in joining us.
We think you need these skills to ace Technical Account Manager - Fully Remote in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Account Manager role. Highlight your project management experience and any technical skills that align with what we’re looking for. This shows us you’re genuinely interested and have done your homework!
Showcase Your Analytical Skills:Since we value data-driven insights, don’t forget to include examples of how you've used analytics in past roles. Whether it’s improving performance metrics or making recommendations based on data, let us see your analytical side shine through!
Be Personable:We love a good personality! When writing your application, let your unique voice come through. Share a bit about your passion for partner management and how you can contribute to our inclusive culture. We want to know the real you!
Apply Through Our Website:To make sure your application gets into the right hands, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at ClearScore Technology Limited
✨Know Your Tech Inside Out
As a Technical Account Manager, you'll need to demonstrate a solid understanding of technical concepts and project management. Brush up on relevant technologies and be ready to discuss how you've successfully managed integrations or technical projects in the past.
✨Showcase Your Analytical Skills
Since the role is highly analytical, prepare to share examples of how you've used data-driven insights to improve performance. Think about specific metrics you've monitored and how your recommendations led to tangible results for partners.
✨Prepare for Relationship Management Questions
Expect questions about your experience in managing partner relationships. Be ready to discuss how you've built trust with partners, handled challenges, and facilitated successful collaborations. Use real-life examples to illustrate your approach.
✨Emphasise Your Flexibility and Team Spirit
With a hybrid work model, it's important to show that you're adaptable and value collaboration. Talk about your experiences working in diverse teams and how you balance remote work with in-person interactions to drive success.
