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For Companies At a Glance
- Tasks: Lead a dynamic team to excel in sales and customer service.
- Company: Top financial services provider in Manchester with a focus on growth.
- Benefits: Competitive salary, hybrid work model, private health cover, and generous holidays.
- Why this job: Join a collaborative environment and make a real impact in customer solutions.
- Qualifications: Experience in team management within contact centres or financial services.
- Other info: Great opportunity for career growth in a thriving industry.
The predicted salary is between 55000 - 65000 £ per year.
A leading financial services provider in Manchester is seeking a Team Manager for their Customer Solutions Hub. This role involves leading a team to achieve excellence in sales and customer service while fostering a collaborative working environment.
The ideal candidate will have extensive experience in managing teams in a contact centre or financial services environment.
In addition to a competitive salary of £55k – £65k OTE, the position offers a hybrid working model and a range of employee benefits including private health cover and generous holiday allowances.
Customer Solutions Team Lead — Hybrid & Growth-Focused in Manchester employer: ClearScore Technology Limited
Contact Detail:
ClearScore Technology Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Solutions Team Lead — Hybrid & Growth-Focused in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a Customer Solutions Team Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to team management and customer service excellence. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led teams in the past. Highlight your achievements in sales and customer satisfaction to make a lasting impression.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Customer Solutions Team Lead — Hybrid & Growth-Focused in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Solutions Team Lead role. Highlight your leadership experience in contact centres or financial services, and don’t forget to showcase any achievements in sales and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our team. Share specific examples of how you've led teams to success and fostered collaboration in previous roles.
Showcase Your Leadership Style: In your application, give us a glimpse of your leadership style. We want to know how you motivate your team and create a positive working environment. Share any strategies you've used to achieve excellence in sales and customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at ClearScore Technology Limited
✨Know Your Numbers
As a Customer Solutions Team Lead, you'll need to demonstrate your understanding of sales metrics and customer service KPIs. Brush up on relevant statistics from your previous roles and be ready to discuss how you’ve used data to drive team performance.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership style and how you've successfully managed teams in a contact centre or financial services environment. Think about specific challenges you've faced and how you motivated your team to overcome them.
✨Emphasise Collaboration
This role is all about fostering a collaborative working environment. Be ready to share instances where you encouraged teamwork and collaboration among your team members, and how that led to improved results.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their approach to team development or how they measure success in the Customer Solutions Hub. This shows you're not just interested in the job, but also in contributing to the company's growth.
