Senior Compliance Manager in London

ClearScore is a workplace like no other. We’ve spent the past few years disrupting an entire industry and building a user base of millions. At the heart of this success is our culture, where we work hard, relish change and treat each other with respect—helping everyone to reach their potential and deliver results that make a difference. We’re on a mission to positively impact the lives of our users. Our product puts their needs at the centre of our thinking. Through cutting-edge tech, insightful analytics and beautiful design we want to help our users build their financial confidence and make better financial decisions.

We are seeking an accomplished Senior Compliance Manager to join our Finance, Legal and Regulatory team. You’ll work directly with the Head of Risk & Compliance, supporting ClearScore’s development of innovative new products by providing expert advice to the business. You’ll ensure that we’re operating in line with applicable regulations and our internal policies and procedures. We pride ourselves on being a team that delivers fast and supports the wider business with their exciting new projects, both in the UK and internationally. We strive to approach Compliance in a modern way, by taking a risk-based approach and being a helper rather than a hindrance.

What you’ll be doing:

• Engage and Advise: Providing expert advice on complex Compliance topics to support the business with new initiatives, in the UK and internationally.
• Investigate and Monitor: Responding to any irregularities or instances of non-compliance. Monitoring compliance with laws, regulations and internal policies.
• Learn and Train: Keeping up to date with relevant laws and regulations, and training employees on these where required.
• Collaborate and Contribute: Working closely with other departments to create a culture of compliance, and ensuring there are robust and effective controls within the organisation.
• Support Governance: Leading on general administrative duties (such as policy writing or process creation).

Skills we’d love you to have:

• 3+ years Compliance experience at an FCA regulated business, with great knowledge of the FCA Handbook. Bonus points if you have direct experience with CONC.
• Experience in a similar environment. Ideally having worked at a FinTech or other fast-paced environment.
• You’ll be expected to work autonomously and at pace.
• The ability and desire to learn new topics and expand knowledge into additional areas of regulatory compliance.
• An analytical mindset and the ability to deal with ambiguity.
• Excellent proactive stakeholder management.
• Extensive experience dealing with internal teams (such as Product, Engineering or Commercial).

Why ClearScore?

ClearScore is the UK's #1 credit score and report app. We are also present in South Africa, Australia and Canada, with more than 20 million users globally and growing fast. Someone joins ClearScore every 20 seconds. We have established relationships with over 50 of the main lenders in the U.K., and have been a trusted tool for customers to manage their credit and make better financial decisions. Since October 2016 we have helped 1.8 million users take out a new credit card or loan. We are user-centric at our core and we believe in leveraging technology to enable positive financial choices. We are design-led and data-driven and we embed these behaviours in everything we do.

Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organisation. We trust you to manage your own time so we offer flexible work and no fixed desk hours. We don't micromanage and we believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

If you feel like this could be the place for you, apply and our Talent team will be happy to share more.

Benefits:

• 25 paid holidays and a “duvet day” on your birthday.
• Hybrid Work Environment.
• Private health and dental cover - including mental health support through Bupa.
• GP office visits.
• Life assurance scheme.
• Up to 6% matched pension.
• Regular Lunch and Learns with guest speakers.
• Dog-friendly office.
• Daily breakfast and free snacks.
• Access to discounts via Cobens Extras.
• Free sports and social clubs.
• Continued investment into learning and development.
• Leadership-led training.
• In-house psychotherapist.
• Financial coach to help you plan and achieve your goals.
• No clock-watching culture.
• Generous maternity and paternity plans.
• Culture and inclusion representatives.
• Transparent pay structure and a career growth plan.

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

Levels 1-5: Minimum 2 days per week in-office. Level 6 and above: Minimum 3 days per week in-office.

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/mentorship opportunities.

What This Means for You:

• Flexibility to manage your work and life.
• Dedicated in-office days for team building and collaborative projects.
• Office facilities (with plants!) designed for productive interactions.
• Clear expectations and support for maintaining our hybrid schedule.

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.