At a Glance
- Tasks: Manage and enhance Salesforce for an international climate charity, improving data and supporter experience.
- Company: Join a global climate charity dedicated to protecting rainforests and supporting local communities.
- Benefits: Enjoy flexible working, enhanced leave policies, and a learning budget.
- Other info: Remote role with occasional travel; applications welcome from diverse backgrounds.
- Why this job: Make a real impact in climate action while developing your Salesforce skills.
- Qualifications: 2+ years of Salesforce experience and strong data analysis skills required.
The predicted salary is between 28000 - 36000 £ per year.
We are seeking an experienced Salesforce professional to improve supporter data, reporting and insight for an international climate charity.
Salary: £28,000 to £36,000 per year
Hours: Full time, 37.5 hours per week
Location: Remote, with occasional travel to London and Cornwall
Closing date: 10 September 2026. The vacancy may close early if sufficient suitable applications are received.
About the role
As Salesforce CRM and Data Officer, you will manage and improve the organisation's Salesforce system, helping colleagues use data effectively and deliver an excellent supporter experience. Acting as the main point of contact for Salesforce, you will provide day-to-day support, maintain accurate supporter records and develop reports and dashboards that inform fundraising and marketing decisions.
Key responsibilities include:
- Managing Salesforce configuration, users, permissions, supporter records, campaigns and fundraising processes
- Providing Salesforce support, guidance, training and documentation
- Maintaining data quality through cleansing, deduplication and regular checks
- Creating reports and dashboards for different teams and audiences
- Analysing supporter and campaign data to identify giving trends and provide actionable insight
- Supporting integrations and data flows between Salesforce and third-party systems
- Overseeing analytics and tracking tools, including Google Analytics, Tag Manager and website reporting
- Managing data protection enquiries and supporting GDPR-compliant contact preferences
- Supporting accurate Gift Aid processes and claims
- Identifying opportunities to simplify systems and improve processes
About you
You will be a confident Salesforce professional who can combine technical CRM administration with data analysis, reporting and excellent internal support. You will need:
- At least two years' recent, hands-on Salesforce administration experience
- Experience managing users, permissions, records, campaigns and routine configuration
- Experience creating Salesforce reports and dashboards
- Advanced Excel skills and the ability to interpret data and identify trends
- Experience maintaining supporter, donor, customer or membership data
- Experience improving data quality and resolving day-to-day CRM issues
- An understanding of GDPR, data privacy and contact preference management
- The ability to explain technical information clearly to non-technical colleagues
- Strong problem-solving, organisation and stakeholder management skills
Experience of fundraising data, Gift Aid processes, Salesforce Nonprofit Success Pack or Nonprofit Cloud would be an advantage.
About the organisation
You will join an international climate charity that works alongside Indigenous and local communities to protect rainforests across the Amazon, Congo and Papua New Guinea. The organisation supports communities to strengthen their livelihoods, health, education and resilience. This includes providing direct, unconditional funding, enabling communities to decide how best to improve their quality of life and protect their land from illegal logging and exploitation.
Benefits include:
- Flexible working
- An employee assistance programme
- A learning and development budget
- Enhanced leave policies
- Volunteering time
- Payroll giving
The organisation welcomes applications from people of all backgrounds. Offers are subject to satisfactory references and appropriate screening checks. Applicants must already have the legal right to live and work in the UK, as visa sponsorship is unavailable.
Other roles you may have experience of could include: Salesforce Administrator, CRM Manager, Supporter Data Manager, Fundraising Data Manager, Database Manager, CRM and Insight Manager, Fundraising Systems Manager or Salesforce Data Manager.
Salesforce CRM and Data Officer employer: Clearly Jobs Ltd.
Clearly Jobs Ltd. offers an exceptional work environment for the CRM Campaign Automation Lead role, providing a unique opportunity to shape luxury brand communications in a dynamic and innovative setting. Located in Gaydon, employees benefit from a collaborative culture that fosters creativity and professional growth, alongside competitive pay and the chance to work on high-impact projects until August 2027.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce CRM and Data Officer
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We think you need these skills to ace Salesforce CRM and Data Officer
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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How to prepare for a job interview at Clearly Jobs Ltd.
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
