Service Delivery Planner

Service Delivery Planner

Burgess Hill Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate supply-demand processes and ensure optimal resource allocation for customer satisfaction.
  • Company: Join a leading organisation with a collaborative and supportive team culture.
  • Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
  • Why this job: Play a key role in seamless service operations and make a real impact.
  • Qualifications: A-level education, strong analytical skills, and experience in demand planning preferred.
  • Other info: Dynamic environment with opportunities for process improvement and efficiency gains.

The predicted salary is between 30000 - 42000 Β£ per year.

Role: Service Demand Planning Associate Location: Burgess Hill (Hybrid – 2 days per week in the office) Hours: Full time Pay: Β£15-Β£17 per hour PAYE (excluding holiday pay) / Β£19.89-Β£22.55 per hour UMB (including holiday pay) Contract: 9-month contract (inside IR35) An excellent opportunity has arisen for a Service Demand Planning Associate to join one of our longstanding clients, a leading organisation based in Burgess Hill. Benefits: Hybrid working (2 days in the office, 3 from home) Weekly competitive pay Collaborative and supportive team culture Opportunity to contribute to key supply and demand processes within a market-leading organisation The Requirements: A-level education or equivalent, with GCSEs (including English and Maths at grades A-C) Experience within a demand planning or scheduling role (desirable) Strong analytical and organisational skills, with high attention to detail Proven ability to manage multiple priorities in a fast-paced environment Confident communicator with experience managing internal and external stakeholders Experience using CRM or ERP systems (e.g., SAP) Ability to work independently and collaboratively within a cross-functional team Resilient, adaptable, and comfortable handling multiple enquiries The Role: Coordinate supply-demand balancing processes to ensure optimal resource allocation and customer satisfaction across the UK and Ireland Monitor service activity levels, anticipate issues, and implement corrective actions to maintain balance between supply and demand Support demand-supply meetings with analysis and insight to aid forecasting and planning decisions Maintain high data accuracy and system quality for inventory and planning records Work closely with internal teams to ensure accurate forecasting and effective communication of service requirements Support both short-term and mid-to-long-term planning activities, ensuring capacity alignment Collaborate cross-functionally with teams including Logistics, Technical Service Managers, Sales, and Customer Projects Contribute to process improvement initiatives and identify opportunities for efficiency gains If you\’re keen to join an exceptional team where you can play a key role in ensuring seamless service operations and planning excellence, please apply to this Service Demand Planning Associate role below or call Chloe McCausland on (phone number removed) between 8:30am – 5:00pm

Service Delivery Planner employer: Clearline Recruitment Ltd

Join a leading organisation in Burgess Hill as a Service Demand Planning Associate, where you will thrive in a collaborative and supportive team culture. Enjoy the benefits of hybrid working, competitive pay, and the opportunity to contribute to key supply and demand processes within a market leader, all while developing your skills in a dynamic environment that values employee growth and innovation.
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Contact Detail:

Clearline Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Delivery Planner

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.

✨Tip Number 3

Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

We think you need these skills to ace Service Delivery Planner

Analytical Skills
Organisational Skills
Attention to Detail
Demand Planning
Scheduling
Communication Skills
Stakeholder Management
CRM Systems
ERP Systems
SAP
Cross-Functional Collaboration
Data Accuracy
Process Improvement
Resilience
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Service Demand Planning Associate role. Highlight your experience in demand planning or scheduling, and don’t forget to showcase those strong analytical skills we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your ability to manage multiple priorities and how you’ve successfully communicated with stakeholders in the past.

Showcase Your Skills: We want to see your organisational skills in action! Include examples of how you’ve maintained data accuracy and system quality in previous roles. If you’ve used CRM or ERP systems like SAP, make sure to mention that too!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Clearline Recruitment Ltd

✨Know Your Numbers

As a Service Delivery Planner, you'll need to demonstrate your analytical skills. Brush up on key metrics related to demand planning and be ready to discuss how you've used data to make decisions in past roles.

✨Showcase Your Communication Skills

This role involves managing stakeholders, so practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with both internal teams and external clients to resolve issues or improve processes.

✨Be Ready for Scenario Questions

Expect questions that assess your problem-solving abilities. Think of scenarios where you had to balance supply and demand or manage multiple priorities, and be prepared to explain your thought process and the outcomes.

✨Familiarise Yourself with Relevant Tools

Since experience with CRM or ERP systems is desirable, make sure you're comfortable discussing any relevant software you've used. If you have experience with SAP or similar tools, highlight this during your interview.

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