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- Tasks: Manage busy diaries, coordinate appointments, and provide excellent customer service.
- Company: Established organisation with a friendly and social culture.
- Benefits: Competitive salary, quarterly bonuses, modern office, and on-site gym.
- Why this job: Join a supportive team and enhance your organisational skills in a dynamic environment.
- Qualifications: Strong attention to detail, customer service skills, and ability to multitask.
- Other info: Enjoy sweet treats and occasional cocktail events while working!
The predicted salary is between 26000 - 36400 £ per year.
Scheduling Administrator – Brighton area. Full-time, Monday-Friday, 8:30am‑5:00pm or 8:00am‑4:30pm (shared between two coordinators). Pay: £26,000 per annum + quarterly non-contractual team bonus.
An excellent opportunity has arisen for two Scheduling Administrators to join one of our clients, a busy and well-established organisation. This is a fast-paced, client-focused role involving diary management, coordination, and a variety of administrative tasks.
Benefits
- Team quarterly bonus (non-contractual)
- Additional bonuses after probation and milestone anniversaries
- Modern serviced office with excellent facilities and on-site gym
- Friendly, social culture (e.g., sweet treats, occasional cocktail events)
Requirements
- Exceptional attention to detail and strong organisational skills
- Excellent customer service skills (telephone and written)
- Confident using online mapping or route-planning tools (training can be provided)
- Previous CRM experience (Zoho preferred but not essential)
- Ability to multitask and manage high call volumes alongside admin tasks
- Collaborative team player with a flexible approach
Role
- Manage and coordinate busy diaries, handling a high volume of weekly appointments
- Liaise with clients and third parties to confirm details and arrange access
- Plan logical and efficient travel routes to support punctual attendance
- Handle changes, cancellations, and rescheduling quickly and professionally
- Act as a first point of contact for queries, resolving issues as they arise
- Respond to inbound calls, emails, and online enquiries in a professional manner
- Upload and manage reports via the CRM system, keeping clients informed of progress
- Create and send daily invoices, including first-stage debt collection when required
- Provide reception cover during busy periods, lunchtimes, or holidays
- Anticipate and prepare diary space for new bookings
- Distribute literature and information packs when needed
If you\’re keen to join a supportive and professional team that values organisation, attention to detail, and great service, then please apply to this Scheduling Administrator role below or call Jamie Watson between 9:00am – 5:30pm.
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Scheduling Administrator employer: Clearline Recruitment Ltd
Contact Detail:
Clearline Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your skills match the role of a Scheduling Administrator and be ready to share examples.
✨Tip Number 3
Dress appropriately for the interview. Even if the office has a casual vibe, looking smart shows that you respect the opportunity. Plus, it’ll boost your confidence when you walk in!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you on their radar. If you’re keen on the role, let them know you’re excited about the possibility of joining their team!
We think you need these skills to ace Scheduling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational skills and attention to detail. Use examples from your past experiences that show how you've successfully managed diaries or handled multiple tasks at once.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you're excited about the Scheduling Administrator role and how your customer service skills make you a perfect fit for our team.
Show Off Your Tech Savvy: Mention any experience you have with CRM systems or online mapping tools. If you haven't used them before, don’t worry! Just express your willingness to learn and adapt.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Clearline Recruitment Ltd
✨Know Your Diary Management
Since the role involves managing busy diaries, brush up on your diary management skills. Be ready to discuss how you prioritise tasks and handle scheduling conflicts. Maybe even share a specific example from your past experience!
✨Show Off Your Customer Service Skills
This job requires excellent customer service, so think about times you've gone above and beyond for a client. Prepare to demonstrate your communication style, especially over the phone and in writing, as this will be key in the interview.
✨Familiarise Yourself with CRM Systems
While previous CRM experience is preferred, it’s not essential. If you have any experience with systems like Zoho or similar, make sure to highlight that. If not, show your willingness to learn and adapt quickly to new tools.
✨Prepare for Multitasking Questions
Given the fast-paced nature of the role, expect questions about multitasking. Think of examples where you successfully juggled multiple responsibilities, especially under pressure, and be ready to explain your strategies for staying organised.
