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- Tasks: Manage busy diaries, coordinate appointments, and provide excellent customer service.
- Company: Join a well-established organisation in the vibrant Brighton area.
- Benefits: Enjoy a competitive salary, quarterly bonuses, and access to an on-site gym.
- Why this job: Be part of a friendly team that values organisation and attention to detail.
- Qualifications: Strong organisational skills and customer service experience are essential.
- Other info: Flexible hours and a social culture with fun events await you!
The predicted salary is between 26000 - 36400 £ per year.
Roles: Scheduling Administrator Location: Brighton area Hours: Full-time, Monday-Friday, either 8:30am-5:00pm or 8:00am-4:30pm (shared between two coordinators) Pay: £26,000 per annum + quarterly non-contractual team bonus An excellent opportunity has arisen for two Scheduling Administrators to join one of our clients, a busy and well-established organisation. This is a fast-paced, client-focused role involving diary management, coordination, and a variety of administrative tasks. Benefits: Team quarterly bonus (non-contractual)) Additional bonuses after probation and milestone anniversaries Modern serviced office with excellent facilities and on-site gym Friendly, social culture (e.g., sweet treats, occasional cocktail events) The Requirements: Exceptional attention to detail and strong organisational skills Excellent customer service skills (telephone and written) Confident using online mapping or route-planning tools (training can be provided) Previous CRM experience (Zoho preferred but not essential) Ability to multitask and manage high call volumes alongside admin tasks Collaborative team player with a flexible approach The Role: Manage and coordinate busy diaries, handling a high volume of weekly appointments Liaise with clients and third parties to confirm details and arrange access Plan logical and efficient travel routes to support punctual attendance Handle changes, cancellations, and rescheduling quickly and professionally Act as a first point of contact for queries, resolving issues as they arise Respond to inbound calls, emails, and online enquiries in a professional manner Upload and manage reports via the CRM system, keeping clients informed of progress Create and send daily invoices, including first-stage debt collection when required Provide reception cover during busy periods, lunchtimes, or holidays Anticipate and prepare diary space for new bookings Distribute literature and information packs when needed If you\’re keen to join a supportive and professional team that values organisation, attention to detail, and great service, then please apply to this Scheduling Administrator role below or call Jamie Watson on (phone number removed) between 9:00am – 5:30pm
Scheduling Administrator employer: Clearline Recruitment Ltd
Contact Detail:
Clearline Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your skills match the role of a Scheduling Administrator and be ready to share examples.
✨Tip Number 3
Prepare some thoughtful questions to ask at the end of your interview. This shows you're engaged and serious about the role. Ask about team dynamics or how they handle busy periods – it’ll give you insight and impress them!
✨Tip Number 4
Follow up after your interview with a quick thank-you email. It’s a nice touch and keeps you on their radar. Mention something specific from your chat to remind them why you’d be a great fit for the Scheduling Administrator position.
We think you need these skills to ace Scheduling Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional attention to detail and strong organisational skills. We want to see how your experience aligns with the fast-paced, client-focused nature of the Scheduling Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to showcase your customer service skills and your ability to multitask. Let us know why you’re excited about joining our friendly team and how you can contribute to our culture.
Showcase Relevant Experience: If you've got CRM experience or have used online mapping tools, make sure to mention it! Even if you haven't used Zoho specifically, any relevant experience will help us see how you can hit the ground running.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on this fantastic opportunity to join our team!
How to prepare for a job interview at Clearline Recruitment Ltd
✨Know Your Diary Management
Since the role involves managing busy diaries, brush up on your diary management skills. Be ready to discuss how you prioritise tasks and handle scheduling conflicts. Maybe even prepare a few examples from your past experiences where you successfully managed multiple appointments.
✨Show Off Your Customer Service Skills
This job requires excellent customer service, so think about times when you've gone above and beyond for a client. Prepare to share specific examples of how you’ve handled difficult situations or queries, both over the phone and in writing.
✨Familiarise Yourself with CRM Systems
While previous experience with Zoho is preferred, it’s not essential. If you have experience with any CRM systems, be ready to talk about how you used them to manage client information and reports. If you don’t have direct experience, consider researching Zoho to understand its basic functionalities.
✨Demonstrate Your Team Spirit
As a Scheduling Administrator, being a collaborative team player is key. Think of examples that showcase your ability to work well within a team, especially in fast-paced environments. Highlight any experiences where you’ve supported colleagues or contributed to a positive team culture.
