Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate resources and manage timelines for high-quality Telco Delivery services.
- Company: Join a well-established organisation in the operations and service delivery space.
- Benefits: Enjoy hybrid working, birthday leave, and wellness support.
- Why this job: Make a real impact by delivering exceptional customer experiences.
- Qualifications: Strong customer service skills and ability to manage multiple projects.
- Other info: Great career growth opportunities in a supportive team environment.
The predicted salary is between 26000 - 36400 £ per year.
An excellent opportunity has arisen for a Telco Delivery Coordinator to join one of our longstanding clients, a well-established organisation operating within the operations and service delivery space. This role sits within the Operations team and supports the delivery of a professional, high-quality Telco Delivery service for sub-30 seat installs. The role focuses on coordinating resources, managing timelines and costs, and ensuring customers receive an exceptional end-to-end experience.
Benefits:
- Birthday leave and holiday allowance that increases with length of service
- Hybrid working policy
- Employee Assistance Programme with free mental health support
- Free eye care, Cycle to Work scheme, and subsidised gym membership (location dependent)
- Interest-free travel loan, retailer discounts, save-as-you-earn, and employee reward scheme
The Requirements:
- Strong customer service focus with an excellent telephone manner
- Proven ability to manage multiple projects simultaneously
- High attention to detail with accurate numeracy, written and data entry skills
- Strong organisational and prioritisation skills
- Ability to communicate clearly and professionally at all levels
- Proficiency in Microsoft Word and Excel
- Team-focused approach with a willingness to support wider business objectives
Desirable:
- PRINCE2 or similar project management qualification
- Understanding of data services and IP telephony technologies
The Role:
- Reviewing customer requirements and clarifying details with internal teams
- Developing delivery plans for Remote Delivery orders using available tools
- Coordinating resources to ensure orders are delivered within agreed SLAs
- Tracking progress, risks, and issues through to resolution
- Providing accurate project forecasting and updates to management
- Maintaining clear communication with customers and internal stakeholders
- Supporting remote and self-install deliveries to completion
- Collating required information to support invoicing and lease activation
- Supporting ordering and remote programming activities when required
- Maintaining accurate records across internal systems
- Contributing to continuous improvement and best practice within the team
If you’re keen to join an organised, customer-focused operations team delivering high-quality remote services, then please apply to this Telco Delivery Coordinator role or contact Jamie Watson at Clearline Recruitment.
Telco Delivery Coordinator in Exeter employer: Clearline Recruitment Ltd
Contact Detail:
Clearline Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telco Delivery Coordinator in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success as a Telco Delivery Coordinator. Tailor your answers to show you're the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Telco Delivery Coordinator in Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Telco Delivery Coordinator role. Highlight your customer service experience and any project management skills you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Organisational Skills: Since this role involves managing multiple projects, make sure to highlight your organisational skills in your application. Share examples of how you've successfully juggled tasks in the past – we want to know how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen to join our team at StudySmarter!
How to prepare for a job interview at Clearline Recruitment Ltd
✨Know Your Stuff
Make sure you understand the role of a Telco Delivery Coordinator inside out. Familiarise yourself with the key responsibilities like coordinating resources and managing timelines. Brush up on relevant technologies, especially data services and IP telephony, so you can speak confidently about them.
✨Showcase Your Customer Service Skills
Since this role requires a strong customer service focus, prepare examples from your past experiences where you've excelled in this area. Think about times when you managed multiple projects or resolved customer issues effectively, and be ready to share those stories.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to discuss how you prioritise tasks and manage your time effectively. Bring up any tools or methods you use to keep track of details, as this will show you're a good fit for the role's requirements.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the tools they use for project management, or how they measure success in the role. It shows you're genuinely interested and have done your homework!
