At a Glance
- Tasks: Manage and develop customer relationships in the healthcare sector.
- Company: Join a leading global healthcare organisation with a collaborative culture.
- Benefits: Enjoy 25 days holiday, travel expenses covered, and a supportive work environment.
- Other info: Field-based role with opportunities for professional growth and exposure to NHS stakeholders.
- Why this job: Make a real impact in healthcare while building valuable relationships.
- Qualifications: Experience in customer account management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 75000 € per year.
An excellent opportunity has arisen for a Customer Account Manager to join one of our longstanding global healthcare clients on a 12-month maternity cover contract, inside IR35. This role will focus on managing and developing existing customer relationships across healthcare accounts, supporting service delivery, retention, growth and operational performance within a highly collaborative environment.
Benefits:
- 25 days holiday + bank holidays
- 12-month maternity cover contract
- Travel expenses covered
- Opportunity to work within a leading global healthcare organisation
- Exposure to NHS stakeholders and managed service environments
- Collaborative and field-based working environment
The Requirements:
- Previous customer account management experience within healthcare or diagnostics
- Diagnostics supplier experience highly desirable
- Managed service experience advantageous
- Strong stakeholder engagement and relationship management skills
- Strong Excel skills essential
- CRM or Salesforce experience beneficial
- Ability to manage multiple customer meetings and priorities
- Comfortable travelling 1-2 days per week
- Laboratory background desirable
Customer Account Manager employer: Clearline Recruitment Ltd
Join a leading global healthcare organisation as a Customer Account Manager, where you will thrive in a collaborative field-based environment in London. With 25 days of holiday plus bank holidays, travel expenses covered, and the chance to engage with NHS stakeholders, this role offers meaningful opportunities for professional growth and development within the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the hunt for a Customer Account Manager role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your stakeholder engagement skills. Think of examples from your past experiences where you've successfully managed customer relationships, especially in healthcare. We want you to shine!
✨Tip Number 3
Don’t forget to showcase your Excel skills! Be ready to discuss how you've used data to drive decisions in previous roles. If you can demonstrate your analytical prowess, it’ll definitely set you apart from the competition.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for passionate individuals who are eager to make a difference in the healthcare space. Let’s get you that Customer Account Manager role!
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Account Manager role. Highlight your previous experience in customer account management, especially within healthcare or diagnostics, and showcase any relevant skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong stakeholder engagement skills and how you’ve successfully managed customer relationships in the past.
Showcase Your Excel Skills:Since strong Excel skills are essential for this role, don’t forget to mention any specific projects or tasks where you've used Excel effectively. This will demonstrate your capability and readiness for the job.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Clearline Recruitment Ltd
✨Know Your Customer
Before the interview, research the healthcare client you'll be working with. Understand their services, values, and recent news. This will help you demonstrate your genuine interest and show how your experience aligns with their needs.
✨Showcase Your Relationship Management Skills
Prepare specific examples of how you've successfully managed customer relationships in the past. Highlight your ability to engage stakeholders and resolve issues, as this role heavily relies on strong relationship management.
✨Excel at Excel
Since strong Excel skills are essential for this position, brush up on your Excel knowledge. Be ready to discuss how you've used Excel in previous roles, whether for data analysis, reporting, or managing customer information.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about challenges you've faced in customer account management and how you overcame them. This will showcase your critical thinking and adaptability.
