At a Glance
- Tasks: Lead compliance, quality assurance, and training initiatives to enhance business performance.
- Company: Join a dynamic company in West Sussex with a focus on continuous improvement.
- Benefits: Competitive salary, full autonomy, and the chance to shape company standards.
- Why this job: Make a real impact by driving quality and compliance across the organisation.
- Qualifications: Experience in ISO standards, quality assurance, and strong communication skills.
- Other info: Enjoy a hands-on role with excellent career development opportunities.
The predicted salary is between 30000 - 33000 £ per year.
An excellent opportunity has arisen for an experienced Compliance, Quality & Training Manager to join one of our clients in a trusted, hands-on role with full ownership of ISO compliance, quality assurance, and training across the business. This is a broad, impactful position suited to someone who enjoys working autonomously, maintaining audit-ready standards, and driving continuous improvement across people, processes, and customer experience.
The Role
- Compliance & ISO
- Maintaining ISO management systems (e.g. ISO 9001)
- Leading internal and external audits end-to-end
- Identifying compliance risks, gaps, and improvement opportunities
- Updating policies, procedures, and compliance documentation
- Advising senior management on compliance, best practice, Health & Safety, and GDPR
- Analysing customer interactions and performance data, including QA and AI insight tools
- Identifying trends and areas for improvement
- Designing and delivering training and coaching programmes
- Improving communication quality, tone, and consistency
- Supporting onboarding and continuous employee development
- Measuring training effectiveness and embedding continuous improvement
The Ideal Background
- Proven experience maintaining ISO standards in a live business environment
- Experience in quality assurance, training, or performance management
- Confident leading audits independently
- Strong communication and stakeholder management skills
- Highly organised, methodical, and detail-focused
- Practical, commercially minded approach
What's on Offer
- Full-time, permanent opportunity
- £30,000 - £33,000 salary
- Office-based role with real ownership and autonomy
- Opportunity to shape compliance, quality, and training across the business
To apply, please submit your application or contact Chloe McCausland at Clearline Recruitment to find out more.
Compliance, Quality and Training Manager employer: Clearline Recruitment Ltd
Contact Detail:
Clearline Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance, Quality and Training Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their compliance and quality standards, and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to ISO compliance and quality assurance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Compliance, Quality and Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Compliance, Quality & Training Manager. Highlight your experience with ISO standards and quality assurance, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about compliance and training. Share specific examples of how you've driven improvements in previous roles to grab our attention.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use bullet points to outline your experience with audits, training programmes, and stakeholder management. We want to see how you can bring value to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clearline Recruitment Ltd
✨Know Your ISO Standards
Make sure you brush up on the specific ISO standards relevant to the role, especially ISO 9001. Be ready to discuss how you've maintained these standards in previous roles and any challenges you've faced.
✨Showcase Your Audit Experience
Prepare examples of audits you've led or participated in. Highlight your approach to identifying compliance risks and how you've implemented improvements based on audit findings.
✨Demonstrate Training Skills
Think about training programmes you've designed or delivered. Be ready to discuss how you measure their effectiveness and how you adapt them based on feedback and performance data.
✨Communicate Clearly
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Use examples that showcase your stakeholder management skills and how you've improved communication within teams.