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For Companies At a Glance
- Tasks: Own and optimise our CRM system while delivering actionable sales insights.
- Company: Join ClearCourse, a rapidly growing tech group focused on innovative software and payments solutions.
- Benefits: Enjoy hybrid working, 25 days annual leave, and wellness perks like private medical cover.
- Why this job: Be part of a collaborative culture that values ownership and offers career progression opportunities.
- Qualifications: 2+ years in CRM administration or sales ops; Pipedrive experience is a plus.
- Other info: Help shape the future of our integrated payments platform, ClearAccept.
The predicted salary is between 28800 - 42000 £ per year.
Location: London
Hours: Full-Time
Are you passionate about clean, efficient CRM systems and insightful sales data? Do you thrive on improving processes, delivering actionable insights, and helping commercial teams work smarter? If so, we’ve got the role for you.
At ClearCourse, we’re on a mission to build a brilliant software and payments business with exceptional people at its heart. As our Sales Operations Analyst, you'll be central to this journey—owning and optimising our sales systems, driving meaningful data reporting, and supporting our commercial teams with the tools and insights they need to succeed.
What You’ll Be Doing
- Own and enhance our CRM system (Pipedrive), maintaining data integrity, improving workflows, and managing system stability.
- Partner with teams across Sales, Marketing, Operations, and Customer Success to deliver clear reporting and data-driven insights.
- Bring sales performance data to life with visual dashboards, analytics, and executive-ready content.
- Be the go-to expert for sales pipeline discipline—ensuring tools are used effectively and accurately reflect business performance.
- Deliver regular reports, forecast models, and insights on key metrics like pipeline growth, conversion, win/loss rates, and quota attainment.
- Support onboarding and training of new team members on CRM best practices and ClearAccept processes.
- Take the lead on data mining, automation, integration improvements, and overall CRM optimisation.
- Provide support to sales teams—from contracts and pricing to process improvements and renewal strategies.
- Create content for monthly and quarterly board reporting, contributing to strategy and planning.
- Use your knowledge of API integrations and data visualisation tools to streamline operations and boost productivity.
What We’re Looking For
- 2+ years' experience as a CRM Administrator or in a similar sales ops role.
- Solid grasp of CRM platforms (Pipedrive experience is a big plus).
- Passion for structured data and a proactive approach to problem-solving.
- Experience with API integrations, data migrations, and maintaining sales system performance.
- Confident working with dashboards, analytics, and business stakeholders across multiple functions.
- A team player with a continuous improvement mindset—always looking for a better way.
Why Join Us?
- At ClearCourse, you’ll join a growing collective of innovative software and payments businesses, united by a shared vision to create the best solutions for customers.
- Backed by private equity and growing fast, we’ve built a culture that celebrates collaboration, ownership, and progress.
- Be part of a 700-strong team working across the UK.
- Work flexibly from home or our central London HQ.
- Join a high-growth environment with career progression opportunities.
- Help shape the future of ClearAccept, our integrated payments platform.
Benefits
- Hybrid-working model with 25 days annual leave + your birthday off.
- Volunteering days.
- Life Assurance and Group Income Protection.
- Private medical cover with cash plan.
- Enhanced Company Pension.
- Employee wellbeing perks such as Perkbox and Peppy.
- Enhanced maternity, paternity and adoption pay.
- Generous training budgets and reimbursement for professional memberships.
About ClearCourse
ClearCourse is a rapidly growing technology group, bringing together market-leading software and payments businesses. Backed by private equity firm Aquiline, we’ve expanded significantly since 2018, acquiring businesses at a rapid pace. With 900+ employees across the UK, we’re committed to innovation, collaboration, and delivering exceptional tech solutions.
Ready to take ownership of sales systems that empower teams and deliver results? Apply now to become our next Sales Operations Analyst and help shape the future of ClearCourse.
Sales Operation Analyst employer: ClearCourse
Contact Detail:
ClearCourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Operation Analyst
✨Tip Number 1
Familiarise yourself with Pipedrive, as it's a key CRM tool for this role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering the platform.
✨Tip Number 2
Network with current or former employees of ClearCourse on platforms like LinkedIn. Engaging in conversations can provide you with valuable insights about the company culture and expectations for the Sales Operations Analyst role.
✨Tip Number 3
Prepare to discuss your experience with data visualisation tools and how you've used them to drive sales performance. Be ready to share specific examples that highlight your analytical skills and problem-solving abilities.
✨Tip Number 4
Showcase your continuous improvement mindset by thinking of innovative ways to optimise sales processes. During interviews, present ideas or strategies that could enhance efficiency within the sales team at ClearCourse.
We think you need these skills to ace Sales Operation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in CRM systems and sales operations. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data-driven insights and process improvement. Mention specific examples of how you've optimised sales systems or improved workflows in previous roles.
Showcase Technical Skills: Emphasise your experience with CRM platforms, particularly Pipedrive, and any knowledge of API integrations or data visualisation tools. This will show that you have the technical expertise needed for the role.
Highlight Team Collaboration: Since the role involves working with various teams, include examples of successful collaborations in your application. This will demonstrate your ability to work effectively across different functions.
How to prepare for a job interview at ClearCourse
✨Know Your CRM Inside Out
Since the role heavily involves managing and optimising the CRM system (Pipedrive), make sure you understand its features and functionalities. Be prepared to discuss how you've used CRM systems in the past and any specific improvements you've implemented.
✨Showcase Your Data Skills
The position requires a strong grasp of data reporting and analytics. Bring examples of dashboards or reports you've created, and be ready to explain how your insights have driven sales performance or improved processes.
✨Collaborative Mindset
Highlight your experience working with cross-functional teams. ClearCourse values collaboration, so share examples of how you've partnered with sales, marketing, or operations to achieve common goals.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially related to CRM optimisation and data integrity. Think of specific challenges you've faced in previous roles and how you overcame them, demonstrating your proactive approach.
