Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead technical support for our cloud-native payments platform and manage incident resolutions.
- Company: Join ClearAccept, a growing company in the fintech space.
- Benefits: Enjoy a competitive salary, benefits, and a supportive work environment.
- Why this job: Make a real difference by supporting 5,000+ merchants with innovative payment solutions.
- Qualifications: Experience in technical support and strong problem-solving skills.
- Other info: Be part of a dynamic team with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
ClearAccept is expanding, and we're hiring a Technical Support Lead to take ownership of technical incidents, escalations and support processes for our cloud-native payments platform used by 5,000+ merchants.
This is a high-impact role where you'll ...
Techical Support Lead in Reading employer: ClearCourse
Contact Detail:
ClearCourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Techical Support Lead in Reading
✨Tip Number 1
Network like a pro! Reach out to current employees at ClearCourse on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge related to payments and APIs. We recommend practising common incident management scenarios to show you're ready for the high-impact role.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Use real-life examples where you've successfully managed technical incidents. This will demonstrate your capability as a Technical Support Lead.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Techical Support Lead in Reading
Some tips for your application 🫡
Keep it Relevant: Make sure your CV and cover letter highlight your experience with payments, API, and incident management. We want to see how your skills align with the Technical Support Lead role!
Show Your Passion: Let us know why you're excited about joining ClearCourse. A bit of enthusiasm can go a long way in making your application stand out from the crowd!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your qualifications and experiences.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ClearCourse
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technical aspects of payments, APIs, and incident management. Brush up on common issues that arise in these areas and be ready to discuss how you've handled similar situations in the past.
✨Showcase Your Leadership Skills
As a Technical Support Lead, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams or projects, focusing on your communication and problem-solving skills.
✨Understand the Company’s Products
Familiarise yourself with ClearCourse and their cloud-native payments platform. Knowing how it works and its impact on merchants will show your genuine interest in the role and help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your critical thinking and decision-making skills. Think through potential incidents you might encounter in this role and how you would resolve them, highlighting your analytical approach.
