ThinkSmart, part of the ClearCourse Group, is seeking a Support Manager to lead our UK and Australia teams from Newcastle. You’ll shape how we deliver support as we scale and deputise for the Head of Support.
You’ll manage a six-person service desk across two time zones, own service quality, drive improvements, and provide escalation leadership. Hybrid, UK-based with Australian hours.
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Global Support Manager – Hybrid, UK & AU Lead in Newcastle upon Tyne employer: ClearCourse
ClearCourse is an exceptional employer that fosters a dynamic and innovative work culture, particularly in the vibrant cities of Manchester and London. With a strong focus on employee growth and development, we offer competitive salaries and the opportunity to lead impactful marketing strategies across multiple market-leading SaaS brands, ensuring that your contributions are both meaningful and rewarding.
