Senior OtC Lead (Hybrid) - SaaS Finance in Manchester

Senior OtC Lead (Hybrid) - SaaS Finance in Manchester

Manchester Full-Time 50000 - 60000 £ / year (est.) Home office (partial)
ClearCourse

At a Glance

  • Tasks: Drive cash collection performance and mentor the finance team in a fast-paced environment.
  • Company: Join ClearCourse, a rapidly growing tech company in Manchester.
  • Benefits: Competitive salary, 25 days holiday, private medical insurance, and hybrid working.
  • Other info: Exciting opportunity to work in a PE-backed technology business.
  • Why this job: Make a real impact in a dynamic finance environment with strong career progression.
  • Qualifications: Experience in Credit Control or Accounts Receivable and strong analytical skills.

The predicted salary is between 50000 - 60000 £ per year.

ClearCourse is growing rapidly, and we’re looking for a Senior Order to Cash Associate to join our high‑performing finance team in Manchester. Here is an exciting opportunity for an experienced OtC / Accounts Receivable professional looking to step into a senior role within a fast‑paced SaaS and payments business. Reporting to the Order to Cash Manager, you’ll play a key role in driving cash collection performance, reducing aged debt, improving processes, and supporting the development of the wider team. You’ll also act as a mentor and escalation point for OtC Associates while helping to onboard new acquisitions into the group finance environment.

Location: Manchester – Hybrid – Permanent

What You’ll Do

  • Support the operational success of billing and collections across the Group
  • Produce aged debt, bad debt, and cash collection reporting
  • Drive collections activity and support customer credit reviews
  • Process invoices, credit notes, cash applications, and payments accurately
  • Maintain customer master data and contract information
  • Support onboarding of newly acquired businesses into NetSuite
  • Act as the first escalation point for stakeholders and customers
  • Train and support team members to ensure best practice processes are followed
  • Assist with audit requests and continuous improvement initiatives
  • Build strong relationships with internal and external stakeholders

Requirements

  • Experience in Credit Control, Accounts Receivable, or Order to Cash
  • Previous senior or team lead experience within finance operations
  • Strong Excel and analytical skills
  • Excellent problem‑solving and communication abilities
  • Experience managing aged debt and cash collection processes
  • Ability to work under pressure and meet month‑end deadlines
  • Strong attention to detail with a proactive, solutions‑focused mindset
  • Ability to work independently and collaboratively in a fast‑paced environment

Desirable

  • Experience within SaaS, technology, or multi‑entity businesses
  • NetSuite or ERP system experience
  • Credit Management qualification
  • Experience onboarding acquisitions or working in a shared services environment

Benefits

  • Competitive salary + benefits
  • 25 days holiday + your birthday off
  • Private medical insurance (Bupa) & health cash plan
  • Life assurance & income protection
  • Enhanced parental leave & family wellbeing support
  • Perkbox discounts & perks
  • Generous pension contributions
  • Hybrid working model

This is an exciting opportunity to join a growing PE‑backed technology business where you’ll have real impact, strong career progression opportunities, and exposure to a dynamic and evolving finance environment.

Senior OtC Lead (Hybrid) - SaaS Finance in Manchester employer: ClearCourse

ClearCourse is an exceptional employer, offering a vibrant work culture in Manchester that fosters professional growth and collaboration within a high-performing finance team. With a competitive salary, generous benefits including private medical insurance and enhanced parental leave, as well as a hybrid working model, employees are empowered to thrive both personally and professionally while making a significant impact in the fast-paced SaaS and payments industry.

ClearCourse

Contact Details:

ClearCourse Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior OtC Lead (Hybrid) - SaaS Finance in Manchester

Network Like a Pro

Get out there and connect with people in the finance industry, especially those in SaaS. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!

Show Off Your Skills

When you get the chance to chat with potential employers, make sure to highlight your experience in credit control and cash collection. Use specific examples from your past roles to demonstrate how you’ve driven performance and improved processes. We want to see that you can walk the walk!

Be Ready for the Interview

Prepare for common interview questions related to accounts receivable and team leadership. Think about how you can showcase your problem-solving skills and ability to work under pressure. We recommend practising with a friend or even in front of the mirror to boost your confidence!

Apply Through Our Website

Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage with us directly. Let’s make this happen together!

We think you need these skills to ace Senior OtC Lead (Hybrid) - SaaS Finance in Manchester

Credit Control
Accounts Receivable
Order to Cash
Excel
Analytical Skills
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior OtC Lead role. Highlight your previous experience in Credit Control and Accounts Receivable, and don’t forget to mention any leadership roles you've had!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about joining ClearCourse and how your background makes you the perfect fit for the team. Be sure to mention your problem-solving skills and experience with cash collection.

Showcase Your Analytical Skills:Since this role requires strong Excel and analytical skills, consider including specific examples of how you've used these skills in past roles. This will help us see your ability to drive collections and improve processes.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at ClearCourse

Know Your Numbers

As a Senior OtC Lead, you'll need to demonstrate your expertise in cash collection and aged debt management. Brush up on key metrics and be ready to discuss how you've improved these in previous roles. Use specific examples to show your analytical skills and problem-solving abilities.

Showcase Your Leadership Skills

Since this role involves mentoring and supporting team members, prepare to share your experiences in leading teams or projects. Think of instances where you’ve trained others or resolved conflicts, and be ready to explain how you foster a collaborative environment.

Familiarise Yourself with NetSuite

If you have experience with NetSuite or similar ERP systems, make sure to highlight it. If not, do some research on its functionalities and how it supports finance operations. Being knowledgeable about the tools used in the role will show your commitment and readiness to hit the ground running.

Build Relationships

This position requires strong relationship-building skills with both internal and external stakeholders. Prepare to discuss how you've successfully managed stakeholder relationships in the past. Think about how you can apply those strategies to enhance collaboration in this new role.