ThinkSmart is seeking a Support Manager to lead our UK and Australia service desk, shaping support delivery as we scale. You will deputise for the Head of Support and build a path into senior leadership.
Based remotely in the UK with travel to the North East, you will coach a six-strong team across two time zones, own customer experience, and drive process improvements and knowledge management.
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Remote UK Support Manager – Lead UK & Australia Team in Manchester employer: ClearCourse
ClearCourse is an exceptional employer that fosters a dynamic and innovative work culture, particularly in the vibrant cities of Manchester and London. With a strong focus on employee growth and development, we offer competitive salaries and the opportunity to lead impactful marketing strategies across multiple market-leading SaaS brands, ensuring that your contributions are both meaningful and rewarding.
