Customer Fulfilment Advisor
Customer Fulfilment Advisor

Customer Fulfilment Advisor

East End Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in fulfilling customer orders and providing top-notch support.
  • Company: Join Giftpro, a leader in enhancing digital experiences for hospitality businesses.
  • Benefits: Enjoy a supportive work environment with opportunities for growth.
  • Why this job: Be part of a mission to revolutionise customer experiences in the hospitality sector.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Fully office-based role in a vibrant team atmosphere.

The predicted salary is between 30000 - 42000 £ per year.

Company description:

Submit your CV and any additional required information after you have read this description by clicking on the application button.

ClearCourse

Job description:

Role: Fulfilment & Support Assistant

Based: Lymington, Fully office based

Reports to: Client Services Team Lead

About Giftpro

Giftpro is on a mission to help hospitality businesses deliver brilliant digital experiences for their customers. From gift vouchers and event tickets to merchandise and products, our eCommerce software powers growth and efficiency…

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Customer Fulfilment Advisor employer: ClearCourse

Giftpro is an exceptional employer that fosters a vibrant work culture in Lymington, where collaboration and innovation thrive. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to our mission of enhancing digital experiences for hospitality businesses. With a focus on employee well-being and a supportive team environment, Giftpro stands out as a rewarding place to build a meaningful career.
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Contact Detail:

ClearCourse Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Fulfilment Advisor

✨Tip Number 1

Get to know the company! Research Giftpro and understand their mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your communication skills. As a Customer Fulfilment Advisor, you'll need to interact with clients regularly. Role-play common scenarios with friends or family to build confidence.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Giftpro.

We think you need these skills to ace Customer Fulfilment Advisor

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills
Time Management
Technical Aptitude
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Fulfilment Advisor role. Highlight relevant experience and skills that match what we’re looking for at Giftpro. A personalised CV shows us you’re genuinely interested!

Craft a Catchy Cover Letter: Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for the role. Share your passion for hospitality and how you can contribute to our mission of delivering brilliant digital experiences.

Be Clear and Concise: When filling out your application, keep your language clear and concise. We appreciate straightforward communication, so avoid jargon and get straight to the point about your skills and experiences.

Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your information and ensures you don’t miss any important details in the application!

How to prepare for a job interview at ClearCourse

✨Know the Company Inside Out

Before your interview, take some time to research Giftpro and their mission. Understand their products and how they help hospitality businesses. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Showcase Your Customer Service Skills

As a Customer Fulfilment Advisor, you'll be dealing with clients regularly. Prepare examples from your past experiences where you've successfully resolved customer issues or improved their experience. Be ready to discuss how you can bring that same level of service to Giftpro.

✨Prepare Questions to Ask

Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, or company culture. This shows you're genuinely interested in the position and helps you determine if it's the right fit for you.

✨Practice Makes Perfect

Rehearse common interview questions and your responses. You might even want to do a mock interview with a friend or family member. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.

Customer Fulfilment Advisor
ClearCourse

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