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- Tasks: Support account management for software clients and assist in client communications.
- Company: Join ClearCourse, a dynamic group of 45+ innovative software and payments businesses.
- Benefits: Enjoy competitive salary, 25 days holiday, private medical insurance, and flexible working.
- Why this job: Kickstart your career in SaaS with hands-on experience and a supportive team culture.
- Qualifications: Strong communication skills and a keen interest in technology; no prior experience needed.
- Other info: Embrace a collaborative environment focused on learning and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Company description:
ClearCourse
Job description:
Associate Account Manager Software & SaaS Clients
Location: United Kingdom (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, Permanent
Launch Your Career in SaaS Account Management
Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
Were looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growthwith training, mentorship, and real-world exposure to software products and clients.
What Youll Be Doing:
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Support senior team members in managing a portfolio of software clients
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Help prepare client communications, meeting summaries, and follow-up actions
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Coordinate product demos, training sessions, and webinars
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Learn how to identify customer needs and gather product feedback
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Work closely with sales, support, and product teams to deliver a seamless client experience
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Maintain accurate CRM records and track client touchpoints
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Monitor basic account health metrics and flag issues to the team
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Contribute to renewal documents and commercial proposals
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Stay informed about industry trends and competitors to support client conversations
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Assist in distributing marketing content that enhances the customer journey
What Were Looking For:
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Strong communication and interpersonal skills
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A keen interest in technology and SaaS
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Organised, detail-oriented, and eager to learn
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Familiarity with Microsoft Office or Teams (or similar tools)
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Experience with CRM platforms is a plus, but not essential
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A team player with a can-do attitude and customer-first mindset
Why Join ClearCourse?
ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, youll be part of a supportive team where your learning and growth are prioritised.
Our Benefits Include:
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Competitive salary + bonus opportunities
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25 days holiday + your birthday off
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Private Medical Insurance (Bupa)
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Health cash plan claim back on everyday healthcare costs
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Life Assurance 4x your salary
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Group Income Protection 75% salary during long-term illness
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Enhanced parental leave
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Access to Perkbox 4,000+ perks and discounts
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Cycle to Work scheme
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Generous pension contributions
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Training budgets and reimbursement for professional development
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Flexible working model and a collaborative team culture
Apply Now!
If youre excited about building a career in software account management and want to learn from the best, this is your chance. Send your CV and lets get startedno need to have it all figured out yet.
At ClearCourse, we value curiosity, diversity, and collaboration, and were committed to building a workplace where you can learn, grow, and thrive.
Associate Account Manager in Belfast employer: ClearCourse
Contact Detail:
ClearCourse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Account Manager in Belfast
✨Tip Number 1
Research ClearCourse and its software products thoroughly. Understanding their offerings will not only help you in interviews but also show your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your understanding of customer success and how it relates to SaaS. Think of examples from your past experiences where you've demonstrated strong communication and problem-solving skills.
✨Tip Number 4
Stay updated on industry trends and competitors in the SaaS space. This knowledge will not only impress during interviews but also help you contribute meaningfully to discussions about client needs and market dynamics.
We think you need these skills to ace Associate Account Manager in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Associate Account Manager role. Emphasise your communication skills, interest in technology, and any experience with customer service or account management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you're interested in SaaS and how you can contribute to ClearCourse's success. Personalise it by referencing specific aspects of the job description.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills and ability to work in a team. Provide examples of how you've successfully collaborated with others or resolved conflicts, as these are crucial for the role.
Research ClearCourse: Familiarise yourself with ClearCourse and its offerings. Understanding their products and market position will help you tailor your application and demonstrate your genuine interest in the company during the selection process.
How to prepare for a job interview at ClearCourse
✨Show Your Enthusiasm for SaaS
Make sure to express your genuine interest in the software and SaaS industry during the interview. Research ClearCourse and its products beforehand, and be ready to discuss how you can contribute to their success.
✨Demonstrate Strong Communication Skills
As an Associate Account Manager, communication is key. Practice articulating your thoughts clearly and concisely. Be prepared to provide examples of how you've effectively communicated in past experiences, whether in school projects or previous jobs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of scenarios where you've had to manage client expectations or resolve issues, and be ready to share those experiences with the interviewers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role, team dynamics, or company culture. This shows your interest in the position and helps you determine if ClearCourse is the right fit for you.
