Ecommerce Advisor

Company description: ClearCourse Job description: Do you enjoy helping people? Are you a good listener? Do you thrive in a busy, fun team? In this case, this could be the chance to kick start or further your career in Customer Service and grow in a team that would support your development. You\’ll be working for GiftPro, which is a part of ClearCourse Retail – a great opportunity to join an incredibly busy, thriving business, and gives you the chance to make a difference to a customer and help them grow their business. The team loves it here because they never get bored, and they\’re not always on the phone (as in some call centers). They\’re always empowered and listened to when suggesting improvements. Why work for us? Life Assurance and Group Income Protection Private medical cover with cash plan Enhanced Company Pension Hybrid-working model with 25 days annual leave + your birthday off Employee wellbeing perks including Peppy Health, Perkbox, etc… Enhanced maternity, paternity and adoption pay Generous training budgets and reimbursement for professional memberships The main responsibilities would be: As a Customer Service Advisor, a typical day would be to primarily carry out day-to-day support for clients including calls, emails and LiveChat, etc. You would be dealing with inbound queries from custom…