At a Glance
- Tasks: Support clients with payment queries and ensure exceptional service delivery.
- Company: Join ClearBank, a leading player in the financial services sector.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Collaborative environment with a focus on professional development.
- Why this job: Be part of a dynamic team making a real difference in client support.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30150 - 36850 Β£ per year.
Clear Bank is seeking a Client Support Analyst to support and deliver operational tasks in our Client Services team.
You will facilitate day-to-day payment and customer-related activities to ensure our customers receive exceptional service.
The role involves working across cross-functional teams and supporting our European client base across SEPA schemes.
You will play a key part in resolving EU client escalations, investigations and settlement queries, while ensuring compliance with scheme rule
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EU & UK Payments Support Specialist employer: ClearBank
ClearBank is an exceptional employer that prioritises innovation and collaboration within its Developer Experience team. With a flexible working philosophy, employees enjoy a healthy work-life balance alongside numerous benefits and opportunities for professional growth in the rapidly evolving field of AI integration. Joining ClearBank means being part of a forward-thinking environment where your contributions directly impact the future of banking technology.