EU & UK Payments Support Specialist

EU & UK Payments Support Specialist

Full-Time 30150 - 36850 Β£ / year (est.) No working from home possible
ClearBank

At a Glance

  • Tasks: Support clients with payment queries and ensure exceptional service delivery.
  • Company: Join ClearBank, a leading player in the financial services sector.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Other info: Collaborative environment with a focus on professional development.
  • Why this job: Be part of a dynamic team making a real difference in client support.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 30150 - 36850 Β£ per year.

Clear Bank is seeking a Client Support Analyst to support and deliver operational tasks in our Client Services team.

You will facilitate day-to-day payment and customer-related activities to ensure our customers receive exceptional service.

The role involves working across cross-functional teams and supporting our European client base across SEPA schemes.

You will play a key part in resolving EU client escalations, investigations and settlement queries, while ensuring compliance with scheme rule

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EU & UK Payments Support Specialist employer: ClearBank

ClearBank is an exceptional employer that prioritises innovation and collaboration within its Developer Experience team. With a flexible working philosophy, employees enjoy a healthy work-life balance alongside numerous benefits and opportunities for professional growth in the rapidly evolving field of AI integration. Joining ClearBank means being part of a forward-thinking environment where your contributions directly impact the future of banking technology.

ClearBank

Contact Details:

ClearBank Recruitment Team

We think you need these skills to ace EU & UK Payments Support Specialist

Client Support
Operational Tasks
Payment Processing
Customer Service
Cross-Functional Collaboration
SEPA Schemes
Escalation Management