Treasury Operations Shift Manager

Reporting to the Head of Treasury Operations, you will deliver Treasury Operations activities across ClearBank Group entities, including FX settlement, cash management, collateral management and related processes, ensuring safe, resilient, and well‑controlled service delivery at all times. The role is accountable for the effective day‑to‑day running of Treasury Operations during shift coverage, ensuring customers receive a consistently high standard of service. This is an operations‑focused role that works closely with cross‑functional teams and third parties to execute daily processes, manage live operational issues and maintain strong operational controls. Acting as close support to the Treasury Operations Manager, the role provides on‑shift leadership, coaching and direction to team members, while identifying efficiencies and continuous improvements across the function.

Please note – This role operates within a shift‑based Treasury Operations environment. Specific shift arrangements are communicated separately and may vary over time.

Your role includes:

• Deliver ClearBank Group cash management activities across multiple entities and multi‑currency Nostro accounts, ensuring accuracy, timeliness and robust operational control.
• Manage FX settlements with multiple FX providers, working closely with Treasury to ensure end‑of‑day balances are appropriately funded and managed.
• Ensure all cash management instruments, including FX swaps and money market funds, are confirmed and settled without exceptions.
• Manage collateral and margin activity relating to UK securities, including the transfer, settlement and ongoing monitoring of securities transactions.
• Lead Treasury Operations activity during assigned shifts, providing clear direction and decision‑making, exercising judgement within established business‑as‑usual and contingency processes, and taking accountability for operational outcomes during live running.
• Proactively escalate issues in a timely manner where there is a risk that existing processes or controls may fail, enabling corrective action and senior stakeholder engagement where appropriate.
• Promote a culture of continuous improvement by identifying, proposing and supporting enhancements to Treasury Operations processes and workflows.
• Provide close operational support to the Treasury Operations Manager, collaborating to deliver team objectives and operational outcomes.
• Build and maintain effective working relationships with internal stakeholders and, where required, external counterparties, ensuring a consistently high standard of service.
• Produce operational reporting and management information to support oversight, decision‑making and operational risk management.
• Support the introduction and ongoing operation of new Treasury and product instruments as ClearBank Group’s offering evolves.

What you’ll bring:

• Proven experience in Treasury Operations, cash management or payments operations within a regulated financial services environment.
• Strong working knowledge of FX settlement, Nostro account management and end‑of‑day liquidity processes.
• Experience managing collateral and margin activity, including securities transfers and settlement monitoring.
• Experience providing on‑shift leadership, coaching or operational oversight in a shift‑based or time‑critical environment (formal line management experience is not essential).
• Sound understanding of operational risk, controls and effective escalation management.
• Experience producing operational reporting and management information.
• Strong communication skills, with the ability to work effectively across functions and with external parties.

Beneficial skills:

• Experience working with multiple legal entities and currencies.
• Knowledge of UK securities settlement processes and market infrastructure.
• Exposure to new product launches or the onboarding of new Treasury instruments.
• Experience contributing to process improvement or operational change initiatives.

What we offer in return:

• We’re flexible – we support a culture of flexibility which allows our employees to achieve a strong work‑life balance.
• Offices – work in a way that works for you – whether that’s in the London office, at home, or hybrid.
• Holiday – 27 days of annual leave per year, plus bank holidays.
• Holiday buy/sell – Buy or sell up to five days of annual leave each year and shape your year around what matters most.
• Work abroad – you have the flexibility to work outside of the UK for up to 30 days in a rolling 12‑month period.
• Socials – regular social events open to all.
• Holiday swap – option to swap your bank holidays to any other day of your choice.
• Wellbeing – 24/7 employee assistance programme including mental health support, life assurance and income protection.
• Bigger than ClearBank – take a couple of days per year to do something that matters to you.
• Healthy living – private healthcare and discounted dental cover, with employee perks and discounts.
• Family – enhanced family‑friendly leave.
• Personal development – we offer personal development budgets, opportunities to take part in role‑related training and unlimited LinkedIn Learning.

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long‑term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration. ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation. As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you.

In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.