At a Glance
- Tasks: Lead fraud prevention operations and analyse data to combat financial crime.
- Company: Join ClearBank, a forward-thinking company dedicated to diversity and inclusion.
- Benefits: Gain valuable experience in fraud management with opportunities for growth.
- Other info: Collaborative environment with a focus on innovation and teamwork.
- Why this job: Make a real difference in preventing fraud while developing your skills.
- Qualifications: Experience in fraud management and strong analytical skills required.
The predicted salary is between 50000 - 65000 £ per year.
Role Overview: Fraud Strategy SME – Financial Crime Operations Team
Responsibilities:
- Lead the day‑to‑day operation of fraud prevention controls (alerts, rules, queues, tools and monitoring).
- Identify and close control gaps and operational issues such as false positives/negatives, process breaks and emerging typologies.
- Document and roll out the end‑to‑end fraud operating model, including process maps, playbooks, SLAs and escalation paths.
- Monitor fraud alerts and patterns, analyse MI and case insights to flag emerging threats and support control effectiveness reviews.
- Support fraud case escalations, coordinating with operations, customer‑facing teams and escalating complex cases to the Fraud SME.
- Contribute to playbooks, FAQs, training materials and coach colleagues on fraud processes, investigation steps and reporting requirements.
- Build knowledge of relevant laws, regulations and scheme rules, applying internal policies and procedures accurately.
- Coordinate day‑to‑day activities with internal teams (operations, risk, compliance, product) and support external interactions (scheme queries, information requests).
- Provide fraud input and oversight into new products and process changes, completing operational checklists and escalating risks to the Fraud SME.
- Produce clear, accurate reporting on fraud losses, trends and outcomes, maintaining audit‑ready documentation and escalating key risks through governance channels.
Qualifications & Skills:
- Strong background in fraud management for cards and/or payments, including alerts, claims, investigations and decisioning.
- Experience with fraud prevention and containment systems, rule tuning and basic optimisation of queue performance.
- Analytical skills – ability to analyse data, identify patterns and draw conclusions related to fraud.
- Excellent communication skills – communicate complex information clearly and concisely, tailoring to operations, product or senior leadership.
- Problem‑solving abilities – identify and resolve fraud‑related issues effectively.
- Knowledge of relevant UK laws, regulations and financial crime schemes.
- Technical proficiency with fraud detection tools, databases and related technologies.
- Organisation and task management – prioritise effectively, meet deadlines and work with oversight from the Fraud SME.
We do not sponsor applicants for immigration purposes at the current time.
Equal Opportunities: ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. We recognise that diversity is vital to the long‑term success of the business and strive to create an inclusive environment for all candidates, regardless of gender, age, disability, marital or civil partner status, pregnancy or maternity, race, ethnicity, religion, belief or sexual orientation.
Fraud Strategy SME employer: Clearbank Limited
ClearBank is an exceptional employer that prioritises a collaborative and inclusive work culture, making it an ideal place for professionals in the financial crime operations sector. With a strong commitment to employee development, you will have access to continuous training and growth opportunities while working in a dynamic environment that values innovation and teamwork. Located in the heart of the UK, ClearBank offers a unique chance to contribute to cutting-edge fraud prevention strategies, ensuring your role is both meaningful and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Fraud Strategy SME
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Clearbank Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Fraud Strategy SME
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Clearbank Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Clearbank Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Clearbank Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Clearbank Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Clearbank Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Clearbank Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
