At a Glance
- Tasks: Support social value programmes and measure impact through research and data collection.
- Company: Clear Voice, an award-winning social enterprise dedicated to social impact.
- Benefits: Flexible working hours, enhanced leave, employee discounts, and wellbeing support.
- Other info: Join a dynamic team committed to safeguarding and supporting vulnerable communities.
- Why this job: Make a real difference in the community while developing valuable skills.
- Qualifications: Experience in social impact measurement and strong organisational skills required.
The predicted salary is between 34682 - 34682 € per year.
Clear Voice have an exciting opportunity to recruit a Social Value Coordinator – Research & Measurement Specialist to join our team!
Location: Homebased
Contract: Permanent
Salary: £34,682
About us:
Clear Voice is a growing language service provider and an award-winning social enterprise that delivers telephone interpreting, video interpreting, face-to-face appointments, translation, and transcription services. Clear Voice's ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients. These include businesses, local authorities, government, legal, healthcare, and education. We have an especially strong reputation in the charity sector, particularly with asylum and refugee charities. 100% of Clear Voice's profits are donated to our parent charity Migrant Help. This donation supports their work aiding refugees, asylum seekers, survivors of modern slavery, and the victims of human trafficking.
The Social Value Coordinator role:
Part of the Social Value team, the Social Value Coordinator - Research and Measurement Specialist is a new and exciting role at Clear Voice. You will support the delivery of Clear Voice's social value programmes, social value strategy, evidence collection and impact measurement. Working closely with the Social Value Manager and Social Value Team you will focus on accurately monitored, evaluated and reported evidence for any social value measurement frameworks used by Clear Voice to measure their social impact. Alongside measurement duties, you will provide practical research support to the Social Value Team, supporting the team with research into external support that benefits the programme participants.
If you have demonstrable experience analytical strength, research capability with strong organisational skills and excellent attention to detail, and are looking for an exciting role that makes a difference, we’d love to hear from you!
Key responsibilities of our Social Value Coordinator:
- Stakeholder Engagement
- Work collaboratively with internal teams to help gather data, evidence and insights for social value measuring.
- Support engagement with clients, partners, charities and community organisations identified through research.
- Foster strong working relationships across the organisation to build engagement with social value activities.
- Measurement and Reporting
- Support the monthly and quarterly reporting cycles for all programmes.
- Contribute to monitoring and evaluation activities, ensuring compliance with TOMs and Social value Portal requirements.
- Assist with developing case studies, outcomes summaries and impact communications.
- Research, Evidence Gathering and Student Support
- Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice's growth in social value.
- Research emerging community needs and best practice trends in social value to support programme development.
- Assist in designing surveys, collecting qualitative data, collating participant feedback and supporting evaluation processes.
- Maintain a library of research resources for the social value team.
- Support colleagues across the company to producing accurate data and evidence required for social value monitoring, ensuring information is complete, reliable and submitted on time.
- Assist senior leadership in gathering their data for specifically monitored TOM's measures, ensuring all data is accurately reported and aligns with social value requirements.
- Collect, validate and upload accurate data to all portals measuring SROI.
- Research, develop and maintain a directory of services.
- Operational & Team Support
- Maintain client-facing presentations and materials for use by the Social Value and Sales teams.
- Contribute to supplier research and development where relevant.
- Perform any additional duties as required by the Social Value Manager.
The experience and skills you need:
- Experience in social impact measurement, social value delivery or a related field.
- Demonstrable project coordination experience, managing multiple tasks simultaneously.
- Strong experience building and maintaining B2B relationships.
- Experience with evaluation, monitoring and reporting.
Clear Voice is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:
- This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
- Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.
These are some of the benefits we offer:
- Our working week is 35 hours per week offering flexibility and work life balance.
- Enhanced family friendly provisions.
- Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
- Option to buy or sell up to 5 days of annual leave.
- Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
- Wellbeing support.
- Migrant Help offers employees a non-contributory pension scheme Migrant Help pays 8% worth of employee salary into the pension scheme.
Closing Date: 29 May 2026
If you are interested in becoming our new Social Value Coordinator, please click 'APPLY' today. We look forward to hearing from you!
Please note this vacancy may close early depending on applications received.
As part of your role, it is important you operate within Migrant Help's values: Protection, Diversity, Equality, Partnership, Innovation and Excellence. Migrant Help is proud to be an equal opportunities employer.
Locations
Commercial Training Co-ordinator in Kent, Maidstone employer: Clear Voice
Clear Voice is an exceptional employer, offering a flexible home-based working environment that prioritises work-life balance while making a meaningful impact in the community. With a strong commitment to employee wellbeing, generous leave policies, and opportunities for professional growth, Clear Voice fosters a collaborative culture where every team member contributes to vital social value programmes that support refugees and vulnerable populations. Join us to be part of a purpose-driven organisation that not only values your contributions but also invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Training Co-ordinator in Kent, Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we have, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want to show that we’re not just a good fit for the role, but also for the team and culture at Clear Voice.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more we practice, the more confident we’ll be when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping us top of mind. Plus, it shows we’re genuinely interested in the position.
We think you need these skills to ace Commercial Training Co-ordinator in Kent, Maidstone
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Social Value Coordinator role. Highlight your experience in social impact measurement and project coordination, as these are key for us at Clear Voice.
Showcase Your Research Skills:Since this role involves a lot of research and evidence gathering, don’t forget to mention any relevant projects or experiences where you’ve successfully conducted research or collected data. We love seeing how you can contribute to our social value programmes!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This will help us see your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Clear Voice
✨Know Your Social Value
Make sure you understand what social value means to Clear Voice. Familiarise yourself with their mission and how they measure impact. This will help you articulate how your skills align with their goals during the interview.
✨Showcase Your Research Skills
Prepare examples of past research projects you've worked on, especially those related to social impact or community needs. Be ready to discuss how you gathered data, analysed it, and presented your findings.
✨Engagement is Key
Think about how you can foster relationships with stakeholders. Prepare to share strategies you've used in the past to engage clients or partners effectively, as this role heavily relies on collaboration.
✨Be Ready for Practical Scenarios
Expect scenario-based questions that assess your problem-solving abilities. Practice how you would approach a situation where you need to collect evidence for social value measurement or develop a case study.
