At a Glance
- Tasks: Support social value programmes and measure impact through research and data collection.
- Company: Join Clear Voice, a leading social enterprise making a real difference.
- Benefits: Flexible working hours, generous leave, and access to employee perks.
- Other info: Work from home with opportunities for career growth and personal development.
- Why this job: Make a positive impact while developing your skills in a supportive environment.
- Qualifications: Experience in social impact measurement and strong organisational skills required.
Clear Voice have an exciting opportunity to recruit a Social Value Coordinator – Research & Measurement Specialist to join our team!
Location: Homebased
Contract: Permanent
Salary: £34,682
About us:
Clear Voice is a growing language service provider and an award-winning social enterprise that delivers telephone interpreting, video interpreting, face-to-face appointments, translation, and transcription services. Clear Voice’s ethical, adaptable, and personal values set us apart in the industry and attract a wide range of clients. These include businesses, local authorities, government, legal, healthcare, and education. We have an especially strong reputation in the charity sector, particularly with asylum and refugee charities. 100% of Clear Voice’s profits are donated to our parent charity Migrant Help. This donation supports their work aiding refugees, asylum seekers, survivors of modern slavery, and the victims of human trafficking.
The Social Value Coordinator role:
Part of the Social Value team, the Social Value Coordinator - Research and Measurement Specialist is a new and exciting role at Clear Voice. You will support the delivery of Clear Voice’s social value programmes, social value strategy, evidence collection and impact measurement. Working closely with the Social Value Manager and Social Value Team you will focus on accurately monitored, evaluated and reported evidence for any social value measurement frameworks used by Clear Voice to measure their social impact. Alongside measurement duties, you will provide practical research support to the Social Value Team, supporting the team with research into external support that benefits the programme participants.
If you have demonstrable experience analytical strength, research capability with strong organisational skills and excellent attention to detail, and are looking for an exciting role that makes a difference, we’d love to hear from you!
Key responsibilities of our Social Value Coordinator:
- Stakeholder Engagement
- Work collaboratively with internal teams to help gather data, evidence and insights for social value measuring.
- Support engagement with clients, partners, charities and community organisations identified through research.
- Foster strong working relationships across the organisation to build engagement with social value activities.
- Measurement and Reporting
- Support the monthly and quarterly reporting cycles for all programmes.
- Contribute to monitoring and evaluation activities, ensuring compliance with TOMs and Social value Portal requirements.
- Assist with developing case studies, outcomes summaries and impact communications.
- Research, Evidence Gathering and Student Support
- Conduct research to identify new social value activities, partnerships or initiatives that could contribute to Clear Voice’s growth in social value.
- Research emerging community needs and best practice trends in social value to support programme development.
- Assist in designing surveys, collecting qualitative data, collating participant feedback and supporting evaluation processes.
- Maintain a library of research resources for the social value team.
- Support colleagues across the company to producing accurate data and evidence required for social value monitoring, ensuring information is complete, reliable and submitted on time.
- Assist senior leadership in gathering their data for specifically monitored TOM’s measures, ensuring all data is accurately reported and aligns with social value requirements.
- Collect, validate and upload accurate data to all portals measuring SROI.
- Research, develop and maintain a directory of services.
- Operational & Team Support
- Maintain client-facing presentations and materials for use by the Social Value and Sales teams.
- Contribute to supplier research and development where relevant.
- Perform any additional duties as required by the Social Value Manager.
The experience and skills you need:
- Experience in social impact measurement, social value delivery or a related field.
- Demonstrable project coordination experience, managing multiple tasks simultaneously.
- Strong experience building and maintaining B2B relationships.
- Experience with evaluation, monitoring and reporting.
Clear Voice is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process therefore:
- This post is subject to a Disclosure and Barring Service (DBS) check therefore applicants must:
- Be able to provide documents to show their right to work in the UK (such as Passport, work visa, settled status document, certificate of registration, naturalisation as a British citizen, Biometric Residence Permit etc.)
- Provide full employment history for the previous 3 years and/or suitable documentation to cover any gaps in employment.
These are some of the benefits we offer:
- Our working week is 35 hours per week offering flexibility and work life balance.
- Enhanced family friendly provisions.
- Employees will gain an extra day annual leave per year to a maximum of 39 days, including bank holidays (pro-rata).
- Option to buy or sell up to 5 days of annual leave.
- Access to Perkbox, an employee rewards and benefits platform with over 9,000 deals and discounts, a range of free perks, employee wellbeing support and other additional employee benefits and recognitions.
- Wellbeing support.
- Migrant Help offers employees a non-contributory pension scheme. Migrant Help pays 8% worth of employee salary into the pension scheme.
Closing Date: 29 May 2026
If you are interested in becoming our new Social Value Coordinator, please click 'APPLY' today. We look forward to hearing from you!
Please note this vacancy may close early depending on applications received.
As part of your role, it is important you operate within Migrant Help’s values: Protection, Diversity, Equality, Partnership, Innovation and Excellence.
Migrant Help is proud to be an equal opportunities employer.
Social Value Coordinator in Dover employer: Clear Voice
Clear Voice is an exceptional employer, offering a flexible home-based working environment that prioritises work-life balance and employee wellbeing. With a strong commitment to social impact, employees benefit from generous leave policies, a non-contributory pension scheme, and access to a wide range of perks through Perkbox, all while contributing to meaningful projects that support vulnerable communities. Join us to be part of a passionate team dedicated to making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Social Value Coordinator in Dover
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Social Value Coordinator role.
✨Tip Number 2
Prepare for interviews by researching Clear Voice and their social value initiatives. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute to it.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to social impact measurement and stakeholder engagement. Confidence is key, so rehearse until you feel ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Social Value Coordinator in Dover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Social Value Coordinator role. Highlight your experience in social impact measurement and project coordination, as these are key to what we’re looking for!
Showcase Your Research Skills:Since this role involves a lot of research and evidence gathering, don’t forget to mention any relevant projects or experiences where you’ve successfully conducted research. We love seeing how you can contribute to our social value programmes!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to see your skills and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Clear Voice
✨Know Your Social Value Stuff
Make sure you brush up on social impact measurement and the specific frameworks Clear Voice uses. Familiarise yourself with TOMs and the Social Value Portal requirements, as these will likely come up in your interview.
✨Showcase Your Research Skills
Prepare examples of past research projects where you've gathered data or insights that led to measurable outcomes. Be ready to discuss how you can apply these skills to support Clear Voice's social value programmes.
✨Engagement is Key
Think about how you would foster relationships with stakeholders, clients, and community organisations. Have a few strategies in mind that demonstrate your ability to engage effectively and build rapport.
✨Be Organised and Detail-Oriented
Since this role involves managing multiple tasks and ensuring accurate reporting, be prepared to discuss your organisational methods. Bring examples of how you've successfully managed projects with attention to detail in the past.
