Technical Delivery Manager

About Us: ClearRoute is an engineering consultancy bridging Quality Engineering, Cloud Platforms and Developer Experience. We help enterprises reliably bring high-impact digital products to market faster, cheaper, and safer, working with technology leaders facing complex business challenges. We take as much pride in our people, culture and work-life balance as we do in making better software. We’re not just making better software. We’re making the making of software better. Collaborative, entrepreneurial and dedicated to problem solving, we bring the step change our customers need to sustain innovation. Our values challenge us to do the best we can for ClearRoute, our customers and most importantly our team. This is an opportunity for you to build the organisation from the ground up, use your voice to drive change and help transform organisations and problem domains.

Role: At ClearRoute, the Technical Delivery Manager is the operational backbone of an engagement: running governance, managing risk, coordinating delivery teams, and keeping clients and ClearRoute aligned. Unlike a pure project manager, we are looking for a Technical Delivery Manager who is engineering-literate and leads delivery in an engineering-first way, holding the team to strong Agile and engineering-excellence practices.

Key Responsibilities:

• Establish and run the Delivery Playbook governance structure and cadence (kickoff, planning, execution, closure).
• Facilitate communication between client and ClearRoute; maintain a clear view of who is working on what and who the stakeholders are.
• Capture delivery data, RAG status, risks and insights for governance reporting (bi-weekly and monthly delivery reviews).
• Manage engagement risk to protect ClearRoute's interests; identify and decouple dependencies.
• Coordinate workstreams, coach the team, ensure quality of deliverables and adherence to Agile practices.
• Run the Delivery Health Check Toolkit regularly to gauge team health/performance.
• Own engagement closure: sign-off of deliverables, engagement review, case study and IP capture.

Required Experience:

• Proven track record managing software delivery engagements end-to-end (on time, on scope, on budget), ideally in a consultancy or client-facing services environment.
• Strong working knowledge of Agile delivery methodologies (Scrum/Kanban) and modern engineering practices (CI/CD, DORA metrics, quality engineering), with enough technical literacy to challenge and guide engineering teams.
• Excellent stakeholder management and communication skills, including the ability to build trust with senior client stakeholders and economic buyers.
• Demonstrable risk and dependency management capability, with sound commercial judgement to protect delivery and margin.
• Experience running delivery governance and reporting — status, RAG, risk logs — and presenting to client and internal leadership.
• Ability to coach and coordinate multidisciplinary teams, and to operate pragmatically by adapting process to context rather than applying it rigidly.

Desirable Experience:

• Background as a hands-on software engineer or technical lead before moving into delivery management.
• Experience across multiple engagement models (Time & Materials, Capability/squad-based, and Outcome/OKR-based).
• Familiarity with cloud, DevOps, and test-automation domains.
• Experience setting up engagements from scratch — onboarding teams onto client systems, co-creating backlogs, and establishing delivery cadence.

Working at ClearRoute:

We have grown from six founders to 180+ people across five countries in three years, and what sets us apart isn't the pace, it's how we grow. Real flexibility, in practice. We trust you to perform at your best and still have a life outside of work, with genuine hybrid working, a home office budget, an open feedback culture where your voice shapes decisions, and time off when life needs it (birthday included). When ClearRoute wins, you win. We offer profit share so success is shared, meaningful recognition for great work, and benefits that look after you and your family, including private healthcare, competitive salary benchmarking, and a confidential employee assistance program covering counselling, mental health support, and financial wellbeing.

A community you'll genuinely want to be part of. Interest based communities like running and book clubs, Women in Tech group, monthly socials, and cross regional events bring people together across the company. An inclusive, collaborative culture where you don't need to conform to succeed, where people support one another and feel comfortable being themselves.

Where meaningful work meets real growth. You will tackle complex, real world problems at the forefront of platform engineering, AI, security, and scalable systems. Your growth is supported by learning budgets, Udemy access, a clear career framework, internal mobility, and thought leadership opportunities that take your impact beyond ClearRoute.

At ClearRoute, we believe diverse perspectives lead to better outcomes, and inclusion creates the conditions for everyone to thrive. We are proud to have built a family friendly working environment and have many employees who have caring responsibilities alongside work. We welcome applications from people who require flexibility and will be happy to discuss needs on an individual basis.

We are committed to fostering a culture where all team members feel respected, supported, and empowered to do their best work. We celebrate individuality and our differences and understand that some differences may mean that you require changes made to the interview process. We are happy to cater to your needs to make the interview accessible, if this is something you require please let us know by emailing us at join@clearroute.io.