Administrator / Support Delivery Supervisor
We have an exciting opportunity for someone who is passionate about ensuring students receive exceptional support throughout their higher education journey.
Salary starts at £25,091 with performance related pay increases through a 5-year tier system to £29,367 (full-time 35 hours a week)
About Us
Clear Links is the UK’s leading specialist provider of support workers for students. We focus on supporting disabled and dyslexic people in education and the workplace, helping them access the support they need to succeed.
We’re proud of our friendly, inclusive culture and our commitment to delivering a high‑quality, responsive service. Our team benefits from ongoing training, a welcoming office environment, and the support of experienced and approachable colleagues.
For more information - www.clear-links.co.uk/about
About the job
As part of our Support Delivery Service team, you’ll play a key role in ensuring students and support workers have a positive experience with Clear Links.
You’ll oversee a group of remote support workers and the students they support, acting as a reliable point of contact for day‑to‑day queries. This is a varied, people‑focused role where organisation, clear communication and empathy are just as important as attention to detail.
You’ll be supported by the wider team and be given the opportunity to build your knowledge and confidence over time.
Responsibilities
- Supporting and coordinating a group of remote support workers
- Making sure students have the right support in place at the right time
- Communicating with students, support workers, universities, and funding bodies
- Building positive working relationships with a range of people
- Keeping accurate records and handling information confidentially
- Working collaboratively as part of a supportive team
- Occasionally attending meetings or events related to the role
Some of the great benefits we offer
- Hybrid and flexible working
- Permanent role with job security
- Automatic annual pay increases for the first five years (subject to satisfactory performance)
- 28 days’ holiday plus bank holidays (rising to 29 days after 2 years’ service)
- Pension with 4% employer contribution
- Enhanced maternity and paternity leave
- Life and critical illness insurance
- Westfield Health Cover (Level 1)
- Free on‑site parking
- Annual pension review with an independent financial adviser
- Mental Health First Aiders
- Cycle to work scheme
- Company social events
Requirements
This role is subject to satisfactory references and pre‑employment checks. You must have the legal right to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Interviews
Interviews will be held in person week commencing 19/10/26.
We are dedicated to ensuring our recruitment process is accessible. If you require this job advert in an alternative format, please contact the HR team. If you need any reasonable adjustments during the application or interview process, please let us know when you apply. Alternatively, you can email hr@clear-links.co.uk to discuss what support you might need.
Disability Confident statement
As a Disability Confident Leader, we are committed to fostering a fair and inclusive workplace and celebrate diversity, valuing everyone’s contribution to our organisation. Disabled applicants who meet the minimum criteria will be shortlisted for an interview. Where there is a particularly high number of applicants, we may need to raise the minimum criteria. In such cases, applicants who have declared a disability under the Disability Confident scheme and meet the minimum criteria may not always be invited to interview.
Data Protection
We are committed to protecting your data in line with the general data protection regulations. Our privacy notice can be found here - https://www.clear-links.co.uk/your-data
Equality and Diversity Monitoring
As part of our recruitment process, we would like to invite candidates to complete our Equality and Diversity Monitoring Form. Please note this is completely voluntary. Information is used solely for monitoring purposes and will not be linked to your application or influence the recruitment decision. All data will be treated in strict confidence in line with data protection regulations.
survey please click the following link: https://www.surveymonkey.com/r/HBPWJSV
Proud member of the Disability Confident employer scheme
Company Information
Company: Clear Links Support Ltd Salary: £25,091 to £29,367 a year Hours: Full-time Location: Sheffield, S11 8NX Working pattern: Hybrid - 2 days remote Job type: Permanent Posting date: 2 Oct 2026 Closing date: 9 Oct 2026
About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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Read more in Sheffield employer: Clear Links Support Ltd
Clear Links Support Ltd is an exceptional employer, offering a supportive and inclusive work environment for those passionate about making a difference in the lives of students with autism. With competitive pay, flexible hours, and opportunities for professional growth, our team thrives on collaboration and innovation, particularly in the vibrant cities of Edinburgh and Sunderland, where we foster a culture of respect and empowerment.
