We are looking for a highly organised, professional and personable Client Services & Practice Support Administrator to join a busy professional services team.
This is a varied role combining client relationship management, administration, workflow coordination and operational support. The successful candidate will be confident communicating with clients, highly organised, comfortable managing competing priorities and able to work independently to meet deadlines.
Requirements:
• Highly organised with strong time-management skills.
• Professional, personable and confident communicating with clients.
• Detail-oriented and able to manage competing priorities and deadlines.
• Self-motivated and able to work independently.
• Confident using CRM, client portals and administrative systems.
• A strong written and verbal communicator with good English.
• Able to handle confidential information professionally.
Key Responsibilities:
Client Service & Management:
• Manage client onboarding, ensuring documentation and compliance requirements are completed.
• Provide professional client support by phone, email and in person.
• Follow up with prospective and existing clients.
• Prepare engagement letters, agreements, proposals and other documentation.
• Respond to routine client queries and escalate where appropriate.
• Build strong relationships with clients and colleagues.
Administration & Workflow:
• Provide administrative support to the senior team, including email and calendar management.
• Maintain accurate client records and documentation.
• Manage and monitor workflows through the client portal, ensuring tasks are completed on time.
• Create and improve workflows, systems and processes to increase efficiency.
• Identify opportunities to streamline and automate administrative processes.
General:
• Maintain professional standards and confidentiality at all times.
• Work collaboratively with colleagues and clients.
• Follow relevant company, health and safety procedures.
• Take ownership of workload and adapt to changing priorities.
Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful
Part Time Administrator in Chesham employer: Clear Legal & Financial Recruitment Careers
Join a dynamic and supportive team in our London office, where we prioritise professional development and foster a collaborative work culture. As a Senior Costs Draftsperson / Costs Lawyer, you will benefit from competitive remuneration, comprehensive training opportunities, and the chance to make a significant impact in the legal aid sector. Our commitment to employee growth and well-being makes us an exceptional employer for those seeking meaningful and rewarding careers.
Contact Details:
Clear Legal & Financial Recruitment Careers Recruitment Team
