At a Glance
- Tasks: Support sales and marketing teams by managing CRM and optimising commercial processes.
- Company: Join Clear Junction, a fast-growing fintech leader in payment infrastructure.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a great pension scheme.
- Other info: Collaborate across teams and enhance your career in a thriving fintech company.
- Why this job: Be at the heart of operations, driving impactful changes in a dynamic environment.
- Qualifications: Experience with CRM systems, data management, and strong analytical skills required.
The predicted salary is between 49500 - 60500 £ per year.
- Description
- Description
Since 2016, we at Clear Junction have been providing regulated, end-to-end payment infrastructure that financial companies rely on.
Built on proprietary in-house technology, our solutions are designed to effortlessly meet the complex, growing demands of the global financial sector.
Our footprint spans the UK and mainland Europe with a dedicated team of over 150 fintech professionals.
Our success speaks for itself: recognised as the UK's fastest-growing, founder-led, privately owned business, we are proud to be featured on both The Sunday Times 100 List and the Financial Times Top 100 fastest-growing companies in Europe.
About the Role
Revenue Operations Support sits at the heart of the Sales & Marketing division, keeping commercial tools, data and processes running smoothly so the sales and marketing teams can focus on winning and growing client relationships.
Working closely with Marketing, Client Onboarding, Sales and Relationship Managers.
This role owns the day-to-day health of the CRM (Hub Spot) and related commercial platforms, drives process and tooling improvements, and provides the pipeline reporting and analysis that underpins sales forecasting and decision-making.
Key Responsibilities
- Commercial Tools & Vendor Management
- Coordinate the development, enhancement and implementation of commercial tools and process improvements (e. g. workflows and CRM, etc), including organising related internal training.
- Act as the primary point of contact for external vendors supporting the Sales & Marketing division, ensuring effective support and optimised platform usage.
- Draft Statements of Work for agreed improvements to commercial tools and systems.
- Data Quality & Lead Management
- Run regular quality checks on Contacts, Companies, Deals and Pipelines to maintain data integrity and hygiene in CRM.
- Optimise the incoming lead-handling process, including reviewing and cleansing lead data, identifying and recording lead sources, and ensuring leads are correctly assigned to the right team members.
- Coordinate with Sales and Marketing teams to ensure effective lead management and smooth cross-functional collaboration across the sales process.
- Reporting & Commercial Insight
- Monitor sales pipelines, analysing leads, pipeline performance and key sales metrics.
- Maintain revenue dashboards and develop reports to support sales forecasting, decision-making and ROI analysis of marketing activity.
- Maintain accurate records and documentation, ensuring maximum utilisation of the CRM system and producing reports as requested.
- Content & Process Support
- Develop and maintain sales collateral, pricing documents, division playbooks and other commercial documents, in collaboration with Marketing, Client Onboarding and Sales.
- Coordinate updates to client terms and conditions, website content and key product messaging related to new product launches.
- Analyse internal processes and tools, identify gaps and inefficiencies, and propose continuous improvements to optimise commercial operations.
- Contribute to the development and review of departmental and cross-departmental policies and procedures.
Requirements
- Desired Experience
- Commercial Operations, Sales Operations, Revenue Operations, Sales Enablement or a similar commercially focused role, ideally within fintech, payments, financial services, Saa S or another B2B environment
- Administering and optimising a CRM platform, preferably Hub Spot, including pipelines, workflows, properties, reporting and data management.
- Supporting or managing lead management processes, including lead capture, source attribution, qualification, routing and handover between Marketing and Sales.
- Producing and maintaining sales reporting, dashboards, pipeline analysis and revenue forecasts to support commercial decision-making.
- Developing and maintaining commercial documentation such as sales collateral, pricing tools, proposal templates, playbooks and process documentation.
- Coordinating cross-functional projects involving Sales, Marketing and other business functions.
- CRM, Data & Systems Capability
- Working knowledge of CRM architecture and sales pipeline management, including lifecycle stages, lead status, deal stages and associated reporting.
- Advanced knowledge of Hub Spot would be highly desirable, particularly Sales Hub and Marketing Hub.
- Ability to design and optimise automated workflows, lead routing and commercial processes within CRM and associated platforms.
- Strong Excel/Google Sheets skills, including the ability to manipulate and analyse commercial datasets.
- Comfortable working with reporting and analytics tools and translating data into meaningful commercial insights.
- Ability to understand how different commercial systems and tools interact across the customer lifecycle.
- Core Skills & Competencies
- Highly organised – Comfortable managing multiple priorities, projects, vendors and recurring operational activities simultaneously.
- Strong attention to detail – Maintains high standards of data accuracy, documentation and process governance.
- Analytical mindset – Comfortable interrogating data, identifying inconsistencies and understanding the reasons behind commercial performance.
- Problem solving – Investigates root causes rather than simply correcting individual issues and develops scalable solutions.
- Stakeholder management – Confident working across Sales, Marketing, Client Onboarding, Product, Finance, Legal and other teams.
- Vendor management – Able to build productive relationships with external providers while holding vendors accountable for agreed deliverables and service levels.
- Communication – Able to translate commercial requirements into clear instructions for technical or external partners and explain system/process changes to end users.
- Ownership & accountability – Proactively identifies issues and drives them through to resolution.
- Continuous improvement mindset – Regularly challenges whether existing processes, systems and ways of working can be improved.
Benefits
- 25 days holiday (plus bank holidays)
- Private Medical Insurance: You will be eligible for our full Private Medical & Dental Cover (after probationary period)
- Life Assurance
- Employee Assistance Programme plus Rewards and Perks Discount with Yu Life
- Enhanced Company Pension Scheme
Revenue Operations Support in London employer: Clear Junction
At Clear Junction, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation within the fintech sector. Our commitment to employee growth is evident through comprehensive training programs and opportunities for advancement, all while enjoying a competitive benefits package that includes private medical insurance and a generous holiday allowance. Located in the heart of the UK, our team thrives in a fast-paced environment where every contribution is valued, making it a truly rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Support in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Clear Junction. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Clear Junction.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Clear Junction. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Revenue Operations Support in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Clear Junction and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Clear Junction how you can be a team player!
How to prepare for a job interview at Clear Junction
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Clear Junction.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Clear Junction's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
