At a Glance
- Tasks: Manage client relationships and analyse their needs to enhance satisfaction and performance.
- Company: Join a fast-growing fintech company recognised for innovation and growth.
- Benefits: Enjoy a competitive salary, bonus scheme, private medical insurance, and 25 days holiday.
- Other info: Hybrid working model with opportunities for professional development and career growth.
- Why this job: Be part of a dynamic team making a real impact in the financial technology sector.
- Qualifications: Experience in client relationship management or sales in a B2B environment is essential.
The predicted salary is between 37800 - 46200 £ per year.
Clear Junction is a global payments company, licensed and regulated by the FCA in the UK, that offers regulated end-to-end payment solutions based on proprietary in-house technology. The company's infrastructure is designed to meet the growing needs of global financial companies. Founded in 2016, the business has seen double-digit growth year on year, with over 130 fintech professionals now based across the UK and mainland Europe.
Conduct client analysis to understand strategy, expansion plans, and pain points.
Report key client insights and analysis to the Head of the Relationship Management Department.
Notify the Risk and Compliance Department of significant client business changes.
- Client Analysis & Relationship Management
Analyse quality of service metrics and client-related complaints.
Conduct client surveys and review feedback.
Implement action plans to enhance client satisfaction and business performance.
- Sales & Negotiation
- Risk & Compliance
Serve as a first line of defence on AML, financial crime, and sanctions risks.
Recommend service suspension or contract termination for overdue debts (subject to senior management approval).
Facilitate testing and implementation of new products and services.
Gather and process client feedback for service and software improvements.
Propose enhancements to proprietary software, statistical reports, and CRM functionality.
- CRM & Documentation
Ensure complete and accurate record-keeping within CRM systems.
Maximise the utilisation of CRM tools for efficiency and tracking.
Proven experience as a Client Relationship Manager or Sales within a B2B environment (Finance, Technology, Fintech).
General understanding of CRM practices.
Knowledge of International regulation, compliance and AML / KYC frameworks.
Working knowledge of a European language is a strong plus.
Access to the company bonus scheme.
25 days holiday (plus bank holidays).
Life assurance of 4 x salary, plus critical illness protection.
Private medical insurance after probation period.
Hybrid Working: 3 days in the office.
Client Relationship Manager (Pension's & in London employer: Clear Junction
At Clear Junction, we pride ourselves on being a dynamic and innovative employer in the heart of London, offering a unique opportunity for the Regulatory Compliance Lead to thrive in a fast-paced, collaborative environment. Our commitment to employee growth is evident through our supportive culture, competitive benefits including private medical insurance and generous holiday allowances, and direct access to senior management, ensuring that your contributions are recognised and valued. Join us and be part of a team that is not only shaping the future of financial services but also fostering a strong regulatory culture within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Client Relationship Manager (Pension's & in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Clear Junction. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Relationship Manager (Pension's & in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Clear Junction.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Clear Junction's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Clear Junction
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Clear Junction.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Clear Junction will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Clear Junction employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
