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For Companies At a Glance
- Tasks: Provide 2nd-3rd line IT support and manage server migrations for clients.
- Company: Join a leading Managed Service Provider with a strong reputation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Enhance your IT skills while making a real difference for clients.
- Qualifications: Experience with Windows Server, Microsoft 365, and strong troubleshooting abilities.
- Other info: Be part of a supportive team in a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking an experienced IT Support Engineer to join a well-established Managed Service Provider in Kelvedon. The candidate should possess extensive knowledge of Windows Server, Microsoft 365, and networking fundamentals.
Key responsibilities include:
- Providing 2nd-3rd line technical support
- Managing server migrations
- Delivering both remote and on-site support
Excellent troubleshooting and customer service skills are essential for this role, which may require participating in an out-of-hours on-call rota.
2nd-3rd Line IT Support Engineer | MSP Specialist in Kelvedon Hatch employer: Clear IT Recruitment
Contact Detail:
Clear IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd-3rd Line IT Support Engineer | MSP Specialist in Kelvedon Hatch
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you to a great opportunity.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your troubleshooting successes, server migrations, and any projects you've worked on. This will give potential employers a clear picture of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Windows Server and Microsoft 365. Practise explaining your thought process when solving problems, as this will demonstrate your expertise and customer service skills.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role that matches your skills and experience. Plus, it shows you're serious about joining a top-notch Managed Service Provider.
We think you need these skills to ace 2nd-3rd Line IT Support Engineer | MSP Specialist in Kelvedon Hatch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows Server, Microsoft 365, and networking fundamentals. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 2nd-3rd Line IT Support Engineer role. Share specific examples of your troubleshooting skills and customer service experience that align with what we’re looking for.
Show Off Your Problem-Solving Skills: In your application, highlight instances where you’ve successfully resolved complex technical issues. We love candidates who can demonstrate their ability to think on their feet and provide excellent support, so make sure to include those stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clear IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Microsoft 365, and networking fundamentals. Be ready to discuss specific scenarios where you've used these technologies, as this will show your practical experience and problem-solving skills.
✨Show Off Your Troubleshooting Skills
Prepare to walk through a couple of troubleshooting scenarios during the interview. Think about common issues you've resolved in the past and how you approached them. This will demonstrate your analytical thinking and ability to handle pressure.
✨Customer Service is Key
Since excellent customer service skills are essential for this role, be ready to share examples of how you've provided outstanding support in previous positions. Highlight any feedback you've received from clients or colleagues that showcases your communication skills.
✨Be Ready for On-Call Questions
As the role may involve participating in an out-of-hours on-call rota, be prepared to discuss your availability and how you manage work-life balance. Showing that you're committed yet realistic about on-call duties can set you apart from other candidates.
