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- Tasks: Deliver engaging IT training and support new tech rollouts across the organisation.
- Company: Join a dynamic ICT team focused on transformation and digital services.
- Benefits: Enjoy flexible training methods, including in-person and virtual sessions.
- Why this job: Make a real impact by helping others confidently adopt new technologies.
- Qualifications: Experience in IT training and strong Microsoft Office skills are essential.
- Other info: Ideal for those passionate about learning and development in a collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking an ICT Trainer to join their ICT team as part of a Transformation & Digital Services programme.
The role:
- Deliver engaging and effective IT training across the organisation, supporting the rollout of new technologies, upgraded systems, and improved ways of working.
- Provide 1-to-1 and group training sessions on core business systems and Microsoft applications, including tools within the Power Platform.
- Design and deliver training using a blended approach—this includes in-person sessions, virtual classrooms, video tutorials, and e-learning materials.
- Work closely with different business areas and stakeholders to understand their needs and ensure strong engagement with training programmes.
- Support user testing during new software rollouts, helping identify bugs, user issues, and training needs.
- Create and maintain clear, up-to-date training materials and ensure these are easily accessible across the business.
- Offer workshops and support on Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and provide soft skill support where required.
- Collaborate with the Applications team to identify training requirements during upgrades and service pack reviews.
Desirable Experience / Skills:
- Experience delivering IT and systems training to both individuals and large groups.
- Strong knowledge of learning and development practices, ideally following the ADDIE framework (Analysis, Design, Development, Implementation, Evaluation).
- Ability to tailor training to different audiences and learning styles, using a range of delivery methods.
- Familiarity with delivering training during system implementations or software rollouts.
- Intermediate to advanced skills in Microsoft Office, with excellent communication and facilitation skills.
- Passionate about continuous improvement and helping others adopt new technologies confidently.
- An understanding of adult learning techniques and how to create inclusive, engaging learning environments.
- Experience with Microsoft Power Platform and/or working within the housing sector (desirable but not essential).
Ideal for:
This role would suit an experienced IT Trainer or Learning & Development professional with strong communication skills and a passion for helping others build confidence with new technology. It’s an opportunity to work across a variety of projects and have a direct impact on user adoption and business change.
Locations
ICT Trainer employer: Clear IT Recruitment
Contact Detail:
Clear IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT Trainer
✨Tip Number 1
Familiarise yourself with the ADDIE framework, as it's a key aspect of the role. Understanding this model will help you demonstrate your knowledge of effective training design and delivery during interviews.
✨Tip Number 2
Showcase your experience with Microsoft Office and the Power Platform in your discussions. Be ready to provide examples of how you've used these tools in previous training sessions to engage learners effectively.
✨Tip Number 3
Prepare to discuss your approach to tailoring training for different audiences. Think of specific instances where you've adapted your methods to suit various learning styles, as this will highlight your versatility as a trainer.
✨Tip Number 4
Network with professionals in the ICT training field, especially those who have experience in system rollouts. Engaging with others can provide insights into best practices and may even lead to valuable connections that could support your application.
We think you need these skills to ace ICT Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in delivering IT training and knowledge of Microsoft applications. Use specific examples that demonstrate your ability to engage different audiences and adapt your training methods.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping others adopt new technologies. Mention your familiarity with the ADDIE framework and how you have successfully implemented it in past training sessions.
Showcase Your Communication Skills: Since strong communication is key for this role, provide examples of how you've effectively facilitated training sessions or workshops. Highlight any feedback you've received from participants to reinforce your skills.
Demonstrate Continuous Improvement: Mention any initiatives you've taken to improve training materials or processes in previous roles. This could include creating e-learning resources or adapting training based on user feedback, showcasing your commitment to enhancing learning experiences.
How to prepare for a job interview at Clear IT Recruitment
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering IT training. Highlight specific examples where you successfully engaged different audiences, tailored your approach, and achieved positive outcomes.
✨Demonstrate Knowledge of Learning Frameworks
Familiarise yourself with the ADDIE framework and be ready to explain how you've applied it in your training sessions. This will show your understanding of effective learning and development practices.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life training scenarios, such as adapting to different learning styles or troubleshooting during software rollouts. Think of examples that showcase your problem-solving skills.
✨Emphasise Your Communication Skills
Since strong communication is key in this role, prepare to demonstrate your facilitation skills. You might be asked to conduct a mini-training session during the interview, so practice explaining complex concepts clearly and engagingly.
