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- Tasks: Support IT systems in a law firm, ensuring smooth network operations and providing top-notch technical support.
- Company: Join a reputable law firm in Manchester with a focus on technology and innovation.
- Benefits: Enjoy 24 days annual leave, flexible working, health plans, and birthday off after a year.
- Other info: Great opportunities for internal progression and regular social events.
- Why this job: Be part of a dynamic team, enhancing your IT skills while making a real impact.
- Qualifications: Degree or equivalent experience in IT support, with knowledge of Microsoft tools.
The predicted salary is between 30000 - 40000 £ per year.
Our client is seeking an IT Administrator to join their law firm in Manchester. You will be supporting the Head of IT in maintaining and developing the firm’s IT systems, ensuring the smooth running of the network, overseeing installations, managing backups, and delivering first-class technical support across the business.
Responsibilities
- Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat.
- Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices.
- Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place.
- Manage Microsoft Active Directory, including user account administration and password resets.
- Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments.
- Assist with IT infrastructure projects, including upgrades and system implementations.
- Manage secure network access for remote users.
- Implement and manage security, integrity, and backup procedures to ensure business continuity.
- Create, update, and maintain IT policies and procedures in line with best practice.
- Liaise with external suppliers to source hardware/software solutions.
- Ensure compliance with software licensing laws.
- Set up, configure, and deploy new hardware and software.
- Diagnose and resolve system and network issues in a timely manner.
- Provide user training, guidance, and feedback.
- Maintain cabling and carry out hardware moves as required.
Requirements
- Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable).
- Previous experience in an IT support or IT administration role.
- Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory.
- Experience with mobile device management and cloud-based telephony systems beneficial.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong organisational skills with the ability to prioritise and work to deadlines.
- Clear communication skills, with the ability to explain technical concepts to non-technical users.
- Full clean driving licence and willingness to travel to other offices at short notice when required.
- Flexible approach to working hours when needed.
Package
- 24 days annual leave + bank holidays
- Company pension scheme.
- Medicash health plan.
- Flexible working.
- Birthday off after 12 months’ service.
- Regular social events.
- Opportunities for internal progression.
IT Administrator - Law Firm employer: Clear IT Recruitment Ltd
Contact Detail:
Clear IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Administrator - Law Firm
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, especially those who work in law firms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the specific IT needs of a law firm. We recommend practising common interview questions and scenarios related to IT support and administration.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you successfully diagnosed and resolved IT issues, as this will demonstrate your capability to handle the challenges of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Administrator - Law Firm
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Administrator role. Highlight your relevant experience with Microsoft Azure, Office 365, and any troubleshooting skills you have. We want to see how your background fits perfectly with what we're looking for!
Show Off Your Skills: Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s managing Active Directory or providing top-notch support, we love seeing real-life applications of your expertise.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon unless it's relevant. We appreciate clarity, especially when it comes to technical concepts!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Clear IT Recruitment Ltd
✨Know Your Tech Inside Out
Make sure you brush up on all the technologies mentioned in the job description, especially Microsoft Azure, Office 365, and Active Directory. Be ready to discuss your hands-on experience with these tools and how you've used them to solve real-world problems.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT issues in the past. Think about times when you provided first-class support or managed a tricky installation – these stories will demonstrate your troubleshooting abilities.
✨Communicate Clearly
Since you'll be explaining technical concepts to non-technical users, practice simplifying complex ideas. During the interview, aim for clarity and confidence in your explanations, showing that you can bridge the gap between tech and everyday language.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like managing a network issue during peak hours or handling a user’s urgent request. Think through your approach to these scenarios, focusing on prioritisation and effective communication.