At a Glance
- Tasks: Support IT systems, manage installations, and provide top-notch technical support.
- Company: Join a dynamic law firm in Manchester with a focus on innovative IT solutions.
- Benefits: Enjoy flexible working, 24 days annual leave, and a company pension scheme.
- Other info: Full-time entry-level role with potential travel to other offices.
- Why this job: Be part of a collaborative culture with opportunities for growth and regular social events.
- Qualifications: Degree or relevant experience in IT support; Microsoft certifications are a plus.
The predicted salary is between 28800 - 42000 £ per year.
Our client is seeking an IT Administrator to join their law firm in Manchester.
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
You will be supporting the Head of IT in maintaining and developing the firm’s IT systems, ensuring the smooth running of the network, overseeing installations, managing backups, and delivering first-class technical support across the business.
Responsibilities
- Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat.
- Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices.
- Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place.
- Manage Microsoft Active Directory, including user account administration and password resets.
- Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments.
- Assist with IT infrastructure projects, including upgrades and system implementations.
- Manage secure network access for remote users.
- Implement and manage security, integrity, and backup procedures to ensure business continuity.
- Create, update, and maintain IT policies and procedures in line with best practice.
- Liaise with external suppliers to source hardware/software solutions.
- Ensure compliance with software licensing laws.
- Set up, configure, and deploy new hardware and software.
- Diagnose and resolve system and network issues in a timely manner.
- Provide user training, guidance, and feedback.
- Maintain cabling and carry out hardware moves as required.
Requirements
- Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable).
- Previous experience in an IT support or IT administration role.
- Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory.
- Experience with mobile device management and cloud-based telephony systems beneficial.
- Excellent troubleshooting, problem-solving, and analytical skills.
- Strong organisational skills with the ability to prioritise and work to deadlines.
- Clear communication skills, with the ability to explain technical concepts to non-technical users.
- Full clean driving licence and willingness to travel to other offices at short notice when required.
- Flexible approach to working hours when needed.
Package
- 24 days annual leave + bank holidays
- Company pension scheme.
- Medicash health plan.
- Flexible working.
- Birthday off after 12 months’ service.
- Regular social events.
- Opportunities for internal progression.
IT Administrator - Law Firm in Manchester employer: Clear IT Recruitment Ltd
Clear IT Recruitment Ltd offers a dynamic and supportive work environment for IT Administrators in the heart of Manchester. With a focus on employee well-being, the firm provides 24 days of annual leave, a company pension scheme, and a Medicash health plan, alongside opportunities for internal progression and regular social events. This role not only allows you to develop your technical skills but also fosters a culture of collaboration and growth, making it an excellent choice for those seeking meaningful employment in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Administrator - Law Firm in Manchester
✨Tip Number 1
Familiarise yourself with the specific IT systems and software mentioned in the job description, such as Microsoft Azure, Office 365, and Active Directory. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the legal IT sector. Attend local tech meetups or online forums related to IT in law firms. This can help you gain insights into the industry and potentially lead to referrals.
✨Tip Number 3
Prepare to demonstrate your troubleshooting skills during the interview. Be ready to discuss specific examples of how you've resolved technical issues in previous roles, as this is a key part of the IT Administrator position.
✨Tip Number 4
Showcase your communication skills by being able to explain complex technical concepts in simple terms. This is crucial for providing support to non-technical users, which is a significant part of the role.
We think you need these skills to ace IT Administrator - Law Firm in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in IT support and administration. Emphasise your knowledge of Microsoft Azure, Office 365, and Active Directory, as these are crucial for the role.
Craft a Strong Cover Letter:In your cover letter, explain why you are interested in the IT Administrator position at a law firm. Mention your problem-solving skills and ability to communicate technical concepts to non-technical users.
Showcase Relevant Qualifications:If you have any Microsoft certifications or relevant qualifications, be sure to include them in your application. This will demonstrate your commitment to the field and enhance your candidacy.
Highlight Soft Skills:The job requires strong organisational skills and clear communication. Use examples from your past experiences to illustrate how you've successfully managed tasks and communicated effectively with team members or clients.
How to prepare for a job interview at Clear IT Recruitment Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft Azure, Office 365, and Active Directory during the interview. Be prepared to discuss specific projects or challenges you've faced in these areas, as this will demonstrate your hands-on knowledge and problem-solving abilities.
✨Communicate Clearly
Since the role involves explaining technical concepts to non-technical users, practice articulating complex ideas in simple terms. This will show that you can bridge the gap between IT and other departments effectively.
✨Demonstrate Your Troubleshooting Process
Prepare to walk through your troubleshooting process for common IT issues. Interviewers will appreciate a structured approach, so consider using examples from your past experiences to illustrate how you diagnose and resolve problems.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world IT challenges. Think about situations where you had to manage backups, oversee installations, or provide user training, and be ready to explain your thought process and actions.
