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- Tasks: Provide 1st line IT support, answer calls, and manage escalations.
- Company: Leading recruitment agency with a rapidly growing team.
- Benefits: Hybrid working, performance bonuses, and comprehensive training.
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: 1 year of IT support experience and skills in Windows OS.
- Other info: Join a dynamic team in Finchley, London.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a 1st line IT Support Engineer to join their rapidly growing team in Finchley, London. The role entails answering calls, providing remote support, and managing escalations within the IT team.
Candidates should have at least 1 year of experience in IT support with skills in Windows OS and hardware troubleshooting.
Benefits include hybrid working, performance-related bonuses, and comprehensive training opportunities.
Contact for further details on application procedures.
Hybrid 1st Line IT Support Engineer — Training & Growth employer: Clear IT Recruitment Ltd
Contact Detail:
Clear IT Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid 1st Line IT Support Engineer — Training & Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in support roles. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Prepare for those interviews! Brush up on common IT support scenarios and be ready to demonstrate your troubleshooting skills. We recommend practising with friends or using mock interview platforms to build your confidence.
✨Tip Number 3
Show off your passion for IT! During interviews, share your experiences and any personal projects that highlight your skills. Employers love to see candidates who are genuinely interested in tech and eager to learn.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace Hybrid 1st Line IT Support Engineer — Training & Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, especially with Windows OS and hardware troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or tasks you've handled.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional, and don’t forget to mention your passion for IT support.
Show Off Your Communication Skills: As a 1st line IT Support Engineer, communication is key. In your application, demonstrate your ability to explain technical issues clearly and concisely. We love candidates who can make complex topics easy to understand!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Clear IT Recruitment Ltd
✨Know Your Tech
Brush up on your knowledge of Windows OS and hardware troubleshooting. Be ready to discuss specific issues you've resolved in the past, as this will show your practical experience and problem-solving skills.
✨Practice Common Scenarios
Prepare for common IT support scenarios you might face. Think about how you would handle a user who can't connect to the internet or a printer issue. Practising these responses can help you feel more confident during the interview.
✨Show Your Communication Skills
Since the role involves answering calls and providing remote support, demonstrate your ability to communicate clearly and effectively. You might even want to practice explaining technical concepts in simple terms, as this is crucial for helping users.
✨Highlight Your Growth Mindset
With the emphasis on training and growth in this role, be sure to express your eagerness to learn and develop. Share examples of how you've pursued professional development in the past, whether through courses, certifications, or self-study.
