At a Glance
- Tasks: Provide first and second-line IT support for a college's tech applications and services.
- Company: A supportive college environment in Westminster, London.
- Benefits: Gain valuable experience, develop skills, and work in a dynamic team.
- Other info: Join a team that values initiative and offers career growth opportunities.
- Why this job: Make a difference by helping others with their tech challenges every day.
- Qualifications: One year of IT support experience and knowledge of Microsoft O365.
The predicted salary is between 31500 - 38500 £ per year.
Our client is looking for an experienced IT Support Analyst based in Westminster, London. Reporting to the Service Desk Manager, the person appointed will assume overall responsibility for first and some second-line technical support for all departmental IT applications and services across a College, including end-user computing; this includes multi-function devices and specialized AV and IT equipment.
Responsibilities
- Asset and Configuration Management
- Customer Service Management
- Problem Support
- Project and Event Support
- Service Focus
- Service Reporting
- Ownership initiative
- Technical understanding of end user technologies and devices
Qualifications
- Minimum of one year’s experience working in a busy IT support role.
- Experience of Microsoft O365 (essential) and some experience of Microsoft Azure (desirable).
- Excellent organisational skills.
- Ability to communicate effectively with a range of stakeholders in a professional manner, face-to-face, on the telephone and in writing.
- Ability to plan and prioritize workload independently.
- Good attention to detail and ability to show initiative.
- Solve problems in a logical and efficient manner.
- Ability to work in a team and form productive, supportive and professional relationships with all colleagues.
Our client is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo the requisite pre-employment procedures, including checks with past employers and the Disclosure and Barring Service.
IT Support Analyst – 5406 employer: Clear IT Recruitment Limited
Join a dynamic and supportive team as a Paraplanner, where your expertise will be valued in a collaborative work culture that prioritises professional growth and development. Located in a vibrant area, we offer competitive salaries, comprehensive benefits, and opportunities for continuous learning, making us an excellent employer for those seeking a rewarding career in wealth management.
Contact Details:
Clear IT Recruitment Limited Recruitment Team
