IT Support – 5280

Our client is seeking an eager Graduate/young professional to be an IT Engineer/1st line support Engineer in their Heathrow office.

Duties of the role:

1. Management and support of IT equipment and phones for all staff
2. Being the first point of contact and support for all IT issues that arise
3. IT infrastructure and security across the offices
4. The ordering and inventory control including, but not limited to IT and phone equipment
5. Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
6. Support of problems with various Microsoft components
7. Various IT projects including company intranet and new system implementation
8. Basic level network infrastructure support and management
9. Management of Active Directory, Exchange, Windows 10/11 and Office365, with 3rd line escalation when required
10. IT supplier related activities e.g., Procurement

Desired Experience:

1. Degree educated (IT or Business with IT modules preferable but not essential)
2. Attention to detail and logical
3. Excellent written and spoken English
4. Interest in project work
5. Optimum time management and able to effectively prioritise tasks
6. Strong analytical skills
7. Problem-solving skills, creativity
8. Team and service-oriented
9. Willingness to learn
10. Able to effectively analyze and communicate data and software
11. Successful management of projects within previous role
12. Experience in a similar role is desirable
13. Must hold a full driving licence

Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.

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