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- Tasks: Support IT equipment and assist staff with tech issues at Heathrow.
- Company: Join a dynamic team focused on innovative IT solutions.
- Benefits: Enjoy a collaborative work environment with opportunities for growth.
- Why this job: Kickstart your career in IT with hands-on experience and exciting projects.
- Qualifications: Degree in IT or related field preferred; strong problem-solving skills required.
- Other info: Full driving licence needed; ideal for recent graduates eager to learn.
The predicted salary is between 30000 - 42000 £ per year.
Our client is seeking an eager Graduate/young professional to be an IT Engineer/1st line support Engineer in their Heathrow office.
Duties of the role:
- Management and support of IT equipment and phones for all staff
- Being the first point of contact and support for all IT issues that arise
- IT infrastructure and security across the offices
- The ordering and inventory control including, but not limited to IT and phone equipment
- Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
- Support of problems with various Microsoft components
- Various IT projects including company intranet and new system implementation
- Basic level network infrastructure support and management
- Management of Active Directory, Exchange, Windows 10/11 and Office365, with 3rd line escalation when required
- IT supplier related activities e.g., Procurement
Desired Experience:
- Degree educated (IT or Business with IT modules preferable but not essential)
- Attention to detail and logical
- Excellent written and spoken English
- Interest in project work
- Optimum time management and able to effectively prioritise tasks
- Strong analytical skills
- Problem-solving skills, creativity
- Team and service-oriented
- Willingness to learn
- Able to effectively analyze and communicate data and software
- Successful management of projects within previous role
- Experience in a similar role is desirable
- Must hold a full driving licence
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
IT Support – 5280 employer: Clear IT Recruitment Limited
Contact Detail:
Clear IT Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support – 5280
✨Tip Number 1
Familiarise yourself with the specific IT tools and software mentioned in the job description, such as Active Directory, Exchange, Windows 10/11, and Office365. Having hands-on experience or even just a solid understanding of these systems will give you an edge during interviews.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled IT issues in the past. Be ready to discuss specific scenarios where you successfully resolved technical problems, as this will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 3
Network with professionals in the IT field, especially those who work in support roles. Engaging with others can provide insights into the company culture and expectations, and may even lead to referrals that could boost your application.
✨Tip Number 4
Express your eagerness to learn and grow within the role. Highlight any relevant projects or coursework that demonstrate your interest in IT infrastructure and security, as well as your willingness to take on new challenges in the field.
We think you need these skills to ace IT Support – 5280
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the IT Support role. Emphasise any experience with Microsoft components, Active Directory, and project work.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position. Mention your degree, attention to detail, and problem-solving skills, and explain why you are a good fit for the company.
Highlight Relevant Experience: If you have previous experience in IT support or related projects, be sure to detail these in your application. Use specific examples to demonstrate your analytical skills and ability to manage tasks effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Clear IT Recruitment Limited
✨Show Your Enthusiasm for IT
Make sure to express your genuine interest in IT and technology during the interview. Share any personal projects or experiences that highlight your passion for the field, as this will resonate well with the interviewer.
✨Demonstrate Problem-Solving Skills
Prepare to discuss specific examples of how you've tackled IT issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical and creative problem-solving abilities.
✨Familiarise Yourself with Key Technologies
Brush up on the technologies mentioned in the job description, such as Active Directory, Exchange, Windows 10/11, and Office365. Being able to speak confidently about these tools will show that you're ready to hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, ongoing IT projects, or opportunities for professional development. It shows your interest in the role and helps you assess if it's the right fit for you.
