At a Glance
- Tasks: Join our team to provide EPOS and IT support in hospitality, retail, and healthcare.
- Company: We are a leading recruitment agency connecting talent with top employers in Scotland.
- Benefits: Enjoy flexible working hours and opportunities for professional development.
- Other info: Based in Edinburgh, this role offers hands-on experience in a dynamic environment.
- Why this job: Be part of exciting projects and make a real impact in various industries.
- Qualifications: Experience with EPoS systems, networking, and strong customer service skills required.
The predicted salary is between 28800 - 43200 Β£ per year.
Our client is seeking an experienced Field Engineer to join their Scottish team of engineers based around Edinburgh, Scotland.
Main Responsibilities
- SLA driven EPOS and IT Support into Hospitality, Retail, and Healthcare outlets.
- Diagnosis and rectification of EPoS, Networking, and Networking Devices.
- Project working including AV, Digital Signage, and Customer Rollouts.
- Provide on-site support services on EPoS, I.T. Network/Commβs infrastructure, hardware, and software.
Qualifications and Skills
- Sound understanding of EPoS systems and connectivity.
- Networking diagnosis and rectification.
- Sound fault finding skills.
- Customer facing skills.
- Cabling Infrastructure (Cat5, Cat6, Wireless).
Should you have any questions or wish to apply please do not hesitate to contact Clear IT Recruitment Limited.
Please Note: Due to the number of applications we receive, we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful.
If you are interested in this vacancy or any others displayed on the site, or if you would just like to speak to one of our consultants, please use the contact information below.
Contact: 2 Station Road, Brundall, Norwich, NR13 5LA
Field Engineer β 5326 employer: Clear IT Recruitment Limited
Join a dynamic and supportive team as a Paraplanner, where your expertise will be valued in a collaborative work culture that prioritises professional growth and development. Located in a vibrant area, we offer competitive salaries, comprehensive benefits, and opportunities for continuous learning, making us an excellent employer for those seeking a rewarding career in wealth management.
Contact Details:
Clear IT Recruitment Limited Recruitment Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Field Engineer β 5326
β¨Tip Number 1
Familiarise yourself with the specific EPoS systems and networking technologies mentioned in the job description. This will not only help you during interviews but also demonstrate your genuine interest and expertise in the field.
β¨Tip Number 2
Prepare to discuss your previous experiences in customer-facing roles, especially in technical support. Highlight any instances where you successfully resolved issues or improved customer satisfaction, as this is crucial for a Field Engineer.
β¨Tip Number 3
Brush up on your fault-finding skills and be ready to explain your troubleshooting process. You might be asked to solve a hypothetical problem during the interview, so practice articulating your thought process clearly.
β¨Tip Number 4
Network with professionals in the industry, especially those who work in hospitality, retail, or healthcare IT support. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Field Engineer β 5326
Some tips for your application π«‘
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Field Engineer. Familiarise yourself with EPoS systems, networking, and the specific industries mentioned in the job description.
Tailor Your CV:Highlight your relevant experience in EPoS support, networking, and customer service. Use specific examples that demonstrate your fault-finding skills and any project work you've done related to AV or digital signage.
Craft a Strong Cover Letter:Write a cover letter that addresses why you're a great fit for this role. Mention your understanding of cabling infrastructure and your ability to provide on-site support, as these are key aspects of the job.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at Clear IT Recruitment Limited
β¨Showcase Your Technical Skills
Make sure to highlight your understanding of EPoS systems and networking during the interview. Be prepared to discuss specific examples of how you've diagnosed and rectified issues in the past.
β¨Demonstrate Customer-Facing Experience
Since this role involves direct interaction with clients, share experiences where you successfully managed customer relationships or resolved conflicts. This will show your ability to communicate effectively in a professional setting.
β¨Prepare for Practical Scenarios
Expect to be asked about real-world scenarios related to fault finding and troubleshooting. Brush up on your cabling infrastructure knowledge, including Cat5, Cat6, and wireless setups, as these may come up in technical questions.
β¨Research the Company and Its Clients
Familiarise yourself with the types of businesses the company supports, such as hospitality and retail. Understanding their needs will help you tailor your responses and demonstrate your enthusiasm for the role.