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For Companies At a Glance
- Tasks: Make calls to clients, promote products, and provide top-notch customer service.
- Company: Join a dynamic marketing team in a supportive environment.
- Benefits: Competitive salary, on-the-job training, and career progression opportunities.
- Why this job: Kick-start your marketing career with valuable experience and full training provided.
- Qualifications: Strong communication skills and a confident telephone manner; no experience needed.
- Other info: Enjoy a collaborative culture with exciting company events and employee mentoring.
The predicted salary is between 24000 - 36000 £ per year.
Role Overview
We are seeking a Junior Call Centre Specialist to join our team. This role is ideal for someone enthusiastic, confident, and eager to gain experience in customer engagement and sales within a call centre environment.
Key Responsibilities
- Make outbound calls to potential clients to promote products and marketing services.
- Handle inbound customer enquiries efficiently and professionally.
- Assist in setting up appointments and generating leads for the sales team.
- Maintain accurate records of customer interactions and sales activities.
- Provide excellent customer service and support to ensure positive client experiences.
- Work closely with the marketing team to align customer engagement with campaigns.
Requirements
- Strong verbal communication and listening skills.
- Confident and persuasive with a professional telephone manner.
- Ability to work well in a team and independently.
- Organised and detail-oriented.
- No prior experience required – full training will be provided.
What We Offer
- On-the-job training in sales and customer engagement.
- Valuable experience working in a dynamic marketing environment.
- Opportunities for career progression and professional development.
- Supportive and collaborative team culture.
Ready to kick-start your marketing career?
If you are enthusiastic, ambitious, and ready to gain valuable on-site experience, apply today with your CV.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay
Work authorisation:
- United Kingdom (required)
Location:
- Liverpool L1 0BP (required)
Work Location: In person
Junior Call Centre Specialis employer: CLEAR HORIZON PATH LTD
Contact Detail:
CLEAR HORIZON PATH LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Call Centre Specialis
✨Tip Number 1
Get to know the company before your interview! Research their products and services, and understand their customer engagement strategies. This will help you tailor your conversation and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your phone skills! Since this role is all about communication, try making mock calls with friends or family. Focus on being confident and persuasive, just like you would be when speaking to potential clients.
✨Tip Number 3
Be ready to showcase your enthusiasm! During interviews, let your passion for customer service shine through. Share examples of how you've helped others in the past, even if it's not in a professional setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Junior Call Centre Specialis
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight your communication skills and any relevant experience, even if it's just from school or volunteering. We want to see your enthusiasm shine through!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Take a moment to personalise it for us at StudySmarter. Mention why you’re excited about the Junior Call Centre Specialist role and how your skills align with what we’re looking for.
Show Off Your Personality: We love a bit of personality! Use your application to showcase who you are. Whether it’s a fun fact or a unique hobby, let us see the real you. It helps us understand how you’d fit into our team culture.
Apply Through Our Website: Make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at CLEAR HORIZON PATH LTD
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Junior Call Centre Specialist. Familiarise yourself with making outbound calls, handling customer enquiries, and supporting the sales team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since strong verbal communication is crucial for this position, practice speaking clearly and persuasively. You could role-play common call scenarios with a friend or family member. This will not only boost your confidence but also help you refine your telephone manner.
✨Show Enthusiasm and Eagerness to Learn
The company is looking for someone enthusiastic and eager to gain experience. During the interview, express your excitement about the opportunity to work in a dynamic marketing environment and your willingness to learn from the training provided. This attitude can set you apart from other candidates.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows that you're engaged and serious about the role. Ask about the team culture, opportunities for career progression, or how the marketing team collaborates with the call centre. This not only gives you valuable insights but also demonstrates your interest in the company.