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- Tasks: Support Account Executives and manage client queries in a fast-paced broking environment.
- Company: Join Clear Group, a dynamic team focused on insurance broking.
- Benefits: Gain hands-on experience and develop your career in a supportive environment.
- Other info: Opportunities for professional growth and learning from experienced colleagues.
- Why this job: Build a solid foundation for a long-term career in the insurance industry.
- Qualifications: Some experience in insurance or customer service; strong attention to detail.
The predicted salary is between 25000 - 32000 £ per year.
We’re looking for an Account Handler to join our Broking Operations team at Clear Group. This is a great opportunity for someone early in their insurance career to build hands-on experience in a fast-paced broking environment, supporting Account Executives, insurers, and clients to ensure policies are managed accurately and efficiently.
You’ll be part of a collaborative team where attention to detail, great service, and strong organisation really matter and where you’ll develop your knowledge across a wide range of insurance products and processes.
What you’ll be doing
- Support with renewals, new business, and mid-term adjustments
- Handle day-to-day client queries quickly and professionally
- Prepare and process policy documentation accurately and efficiently
- Support Account Executives with client servicing and insurer communication
- Maintain accurate records in line with FCA and compliance requirements
- Identify potential cross-sell or upsell opportunities and escalate where appropriate
- Help ensure smooth workflow and internal handovers across the team
What you’ll bring
- Some experience in insurance, customer service, or an office-based role
- Strong attention to detail and a willingness to learn
- Good communication skills and a client-focused mindset
- Ability to stay organised and manage multiple priorities
- A proactive, reliable approach to your work
Nice to have (but not essential)
- Progress towards Cert CII
- Familiarity with Acturis or similar systems
- Awareness of FCA-regulated environments or Consumer Duty principles
Why this role
This is an excellent opportunity to build a career in insurance broking. You’ll gain exposure to core account handling activities, develop your technical knowledge, and learn from experienced colleagues in a supportive environment. You’ll be joining a team where development is encouraged and where you can build the foundation for a long-term career in the industry.
Applicants must have the legal right to work in the UK.
Account Handler in Southend-on-Sea employer: Clear Group
Contact Detail:
Clear Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler in Southend-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those working at Clear Group. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of insurance products and processes. Show us you’re keen to learn and ready to dive into the broking world. We love candidates who come prepared!
✨Tip Number 3
Practice your communication skills! You’ll be handling client queries, so being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team at Clear Group.
We think you need these skills to ace Account Handler in Southend-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Handler role. Highlight any relevant insurance experience or customer service roles you've had, and don’t forget to showcase your attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity at Clear Group and how your proactive approach and client-focused mindset make you a great fit for the team.
Show Off Your Communication Skills: In your application, demonstrate your communication skills. Whether it's through clear and concise writing or by sharing examples of how you've handled client queries in the past, we want to see that you can communicate effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Clear Group!
How to prepare for a job interview at Clear Group
✨Know Your Insurance Basics
Before the interview, brush up on your insurance knowledge. Familiarise yourself with common terms and processes in the industry, especially those related to account handling. This will show your enthusiasm and readiness to learn.
✨Showcase Your Attention to Detail
Since attention to detail is crucial for this role, prepare examples from your past experiences where you demonstrated this skill. Whether it’s a project at work or a personal endeavour, be ready to discuss how you ensured accuracy and efficiency.
✨Prepare for Client Scenarios
Think about potential client queries you might encounter in the role. Prepare responses that highlight your problem-solving skills and customer service mindset. This will help you demonstrate your proactive approach during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.