Clear Group is seeking a Technical Service Desk Manager to lead our Service Desk and shape how support is delivered across the business. You will manage incidents, service requests and cyber security tickets, build a security-aware, customer-focused function, and coach a team to continuous improvement. This role collaborates with IT, cyber security and the wider business to enhance service performance and user experience.
Think leadership. Think service. Think improvement.
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Service Desk Manager: Lead, Improve & Deliver IT Support employer: Clear Group
At Clear Group, we pride ourselves on fostering a collaborative and supportive work culture that empowers our employees to build trusted relationships and deliver exceptional client outcomes. As a Commercial Account Handler, you'll have access to clear career pathways, opportunities for professional development, and the chance to work alongside experienced professionals in the insurance industry. Our commitment to employee growth and a positive work environment makes Clear an excellent employer for those seeking meaningful and rewarding careers.
