At a Glance
- Tasks: Provide technical support and development for Supply Chain technology platforms, focusing on Warehouse Management Systems.
- Company: Global service company in the automotive industry with strong family values.
- Benefits: Competitive salary, 20% bonus, remote work, and comprehensive benefits.
- Other info: Dynamic role with opportunities for growth and collaboration across international teams.
- Why this job: Join a transformative project and make a real impact in a global organisation.
- Qualifications: Experience with WMS or Supply Chain technology platforms; strong communication skills required.
The predicted salary is between 55000 - 65000 £ per year.
- Senior Supply Chain Technical Analyst
- £55,000 – £65,000 plus 20% bonus and benefits
- Remote, UK
Reporting to the Supply Chain Platform Manager, you will be responsible for providing technical support, configuration and development across the Supply Chain technology platforms, with the initial focus being on the Warehouse Management System (WMS).
The business is currently going through a significant Supply Chain transformation, rolling out its WMS across multiple countries, with further deployments planned over the coming years.
You will operate at a Level 3 technical support and development level, working closely with project teams, warehouse users, technical teams, external suppliers and senior business stakeholders.
You will be involved in understanding how the platform is configured and supports the warehouse operation, troubleshooting complex technical issues and supporting configuration, development, integration, testing and go-live activities for new country deployments.
Your initial focus will be on supporting existing live countries before becoming increasingly involved in the wider transformation programme.
We are looking for someone with strong hands-on experience of an enterprise WMS or Supply Chain technology platform.
Experience with Körber / High Jump / Infios would be highly relevant, but is not essential.
We would also consider strong experience with other Tier 1 WMS platforms such as Manhattan or Blue Yonder.
Strong communication skills are important, including the ability to explain technical issues clearly to non-technical audiences and work collaboratively with project teams, providing constructive challenge where required.
The role will be accountable for
- Providing Level 3 technical support and expertise across the Supply Chain platform, actively supporting the general change and release management process.
- Investigating and resolving complex incidents and technical issues, identifying root cause and determining the appropriate solution.
- Performing system configuration and technical development within the platform.
- Supporting system integration activities between the WMS and other Supply Chain / business systems.
- Working with project teams to understand requirements and determine how these can be delivered through the platform.
- Supporting testing, configuration, cutover and go-live activities for new country deployments.
- Supporting the transition of new countries into live operation and providing technical support through post-go-live activities.
- Understanding existing country configurations, business processes and known issues to support future deployments.
- Assessing the impact of proposed changes and ensuring solutions are aligned to the existing platform and business processes.
- Providing technical guidance to project teams and working with technical teams, business users and external suppliers to resolve issues and deliver changes.
- Supporting the wider technical platform team and external support partners where required.
- Supporting platform performance monitoring and troubleshooting.
Experience
- Solid experience in IT development, configuration or technical support, ideally within a large or international organisation.
- Good understanding of warehouse and Supply Chain processes from a technology perspective.
- Technical support and complex incident troubleshooting experience.
- Experience of system integrations and technical problem solving.
- SQL experience for troubleshooting, data investigation and reporting. DBA-level experience is not required.
- Experience working with project teams and external technology partners.
- Ability to work independently, take ownership of issues and see them through to resolution.
- Ability to challenge and influence stakeholders where required.
- Label development, Print engine configuration (Bartender), SSRS or Crystal Reports would be advantageous.
Our client is a global service company within the automotive industry - World experts in their field they have a strong history built on common goals and strong family values!
If you are interested, please apply by sending your CV to Smita Mahrt
Senior Supply Chain Technical Analyst in Newcastle upon Tyne employer: Clear Futures Recruitment Ltd
As a Senior Supply Chain Technical Analyst at our global service company in the automotive industry, you will thrive in a dynamic and supportive work environment that values innovation and collaboration. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside competitive compensation packages including a 20% bonus and benefits. Our hybrid working model in Greater London allows for a balanced work-life integration, making us an excellent employer for those seeking meaningful and rewarding careers.
Contact Details:
Clear Futures Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Supply Chain Technical Analyst in Newcastle upon Tyne
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Clear Futures Recruitment Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Clear Futures Recruitment Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Clear Futures Recruitment Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Supply Chain Technical Analyst in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Clear Futures Recruitment Ltd:This is your chance to really connect with the team at Clear Futures Recruitment Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Clear Futures Recruitment Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Clear Futures Recruitment Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Clear Futures Recruitment Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Clear Futures Recruitment Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
