Senior Key Account Manager
Perm
Coventry
Salary range - £40-45K plus car allowance and commission.
What You'll Do
Reporting into the Commercial team, you'll be responsible for managing and growing a portfolio of key customers nationally. You'll focus on increasing revenue, protecting existing business, identifying opportunities for growth and ensuring customers receive outstanding service across our product portfolio.
Key Responsibilities:
- Own the commercial performance of a portfolio of key accounts, delivering against quarterly revenue targets.
- Build and maintain strong customer relationships through regular review meetings and business development activity.
- Increase share of wallet across Domestic, International and Returns services.
- Manage customer records, opportunities, risks and activity within Salesforce CRM.
- Work collaboratively with internal sales teams to ensure smooth customer onboarding and account transitions.
- Support yield management initiatives to improve customer profitability and margin.
- Produce accurate customer revenue and volume forecasts.
- Monitor customer volumes against agreed commitments and proactively manage performance.
- Build strong working relationships across all internal departments to support customer success.
What We're Looking For:
To be successful in this role, you'll bring a strong blend of account management expertise, commercial awareness and relationship-building capability.
Essential:
- Minimum two years' experience in a Key Account Management, Account Manager or Business Development role.
- Must demonstrate experience of managing large multi-million pound accounts
- Excellent Stakeholder management skills, partnering at all levels of an organisation
- Strong presentation and communication skills.
- Ability to work effectively under pressure and manage competing priorities.
- Analytical approach with the ability to interpret and utilise customer data.
- Self-motivated with excellent time management and organisation skills.
- Proven ability to manage customers across a large geographical territory.
- Full UK Driving Licence and access to your own vehicle.
Desirable:
- Industry-recognised qualification.
- Experience within parcels, logistics, delivery, mail or supply chain sectors.
What We Can Offer You
We're proud to offer a workplace where everyone can thrive.
- At least 33 days annual leave (including Bank Holidays)
- Career progression opportunities
- Flexible, inclusive benefits including shopping vouchers, insurance and healthcare
- A culture where people are encouraged, supported and valued
- Pension scheme
- Enhanced family leave
- Childcare discounts
- Employee Assistance Programme
- Access to retail, leisure and lifestyle discounts and rewards
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Senior Key Account Manager in Coventry employer: Clear Destination Inc.
At Acorn Insurance, we pride ourselves on fostering a dynamic and supportive work environment in Liverpool, where our employees can thrive both personally and professionally. With a strong emphasis on career growth, flexible working options, and a commitment to employee well-being, we offer an impressive benefits package that includes 35 days of holiday and 24/7 mental health support. Join us to be part of a collaborative team that values trust, respect, and the success of every individual, all while making a meaningful impact in the lives of our customers.
