At a Glance
- Tasks: Support Direct Sales teams with pre and post-sales processes, ensuring smooth campaign execution.
- Company: Join Clear Channel UK, a leading Out of Home media owner with over 30,000 advertising sites.
- Benefits: Enjoy a salary of £23,500, flexible working, 33 paid holidays, and a company pension scheme.
- Why this job: Be part of an innovative team shaping the future of media while making a social impact.
- Qualifications: Proficient in Microsoft Office; strong communicator with high data accuracy and adaptability.
- Other info: Inclusive workplace committed to fairness and respect for all employees.
The predicted salary is between 19500 - 26000 £ per year.
Clear Channel UK is one of the leading Out of Home media owners, with more than 30,000 advertising sites in our portfolio. Our talented team of over 600 people work in 14 locations across the country, creating and delivering some of the most memorable advertising campaigns in the UK.
At Clear Channel, we are committed to Creating the Future of Media. We’re at the forefront of the change in our industry, making innovative use of technology and realising the potential of Out of Home media.
We’re looking for commercially minded Direct Sales Support Executives to join our team in supporting our vision of Creating the Future of Media.
What you’ll be doing
- Provide a full pre and post sales service to the Direct Sales teams and clients, ensuring that all company procedures are followed.
- Assist Direct Sales teams and clients throughout the pre- and post-sales process, ensuring adherence to company procedures.
- Aid in planning customer campaigns using internal tools and systems.
- Provide presentations and insights to support sales in creating compelling client recommendations.
- Maintain proactive communication with sales regarding campaign progress and task requests.
- Respond directly to incoming agency briefs and requests.
- Process bookings according to company standards within specified timelines.
- Manage any changes to campaigns before launch.
- Coordinate customer artwork, design, print, and digital orders.
- Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints.
- Organize photography for requested campaigns.
- Ensure all activities are reflective of the ‘knowledge, accuracy & efficiency’ team pillars.
- Work closely with Direct Sales & Operations leadership teams to continuously improve & refine processes.
What we are looking for
- Proficient in Microsoft Office, Word, Excel & PowerPoint.
- Strong & empathetic communicator – be skilled at building rapport with customers to enable a high standard of customer service.
- High levels of data accuracy.
- Adaptable.
- Resilient.
- Team Player with ‘how can we’ attitude.
- Ability to juggle priorities and manage multiple tasks effectively.
What’s in it for you
- Salary of £23,500 + quarterly Group commission.
- Flexible working and a hybrid setup that gives the freedom to have your work-life balance.
- Enjoy 33 paid holidays, including those well-needed bank holidays!
- Company Pension Scheme Contribution of up to 8%.
- Stay healthy with our Healthcare Cash Plan.
- Life Insurance and group income protection scheme.
- Cycle to Work Scheme + Enjoy travel/season ticket loans and exclusive discounts with hundreds of retailers.
- Make a difference with our charity volunteer days. It feels great to give back!
At Clear Channel, we are committed to treating everyone with fairness and respect, regardless of their race, gender, age, ethnicity, background, sexual orientation, disability, or any other differences. We work hard to foster an inclusive environment, a place you can be yourself. We support reasonable adjustment requests from candidates and employees.
Direct Sales Support Executive - 12 Months FTC employer: Clear Channel
Contact Detail:
Clear Channel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Sales Support Executive - 12 Months FTC
✨Tip Number 1
Familiarise yourself with Clear Channel's recent advertising campaigns and their use of technology. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 2
Practice your communication skills, especially in building rapport. Since the role requires strong customer service abilities, consider role-playing scenarios where you handle client inquiries or complaints effectively.
✨Tip Number 3
Showcase your adaptability by preparing examples of how you've successfully managed multiple tasks or priorities in previous roles. This will highlight your ability to thrive in a fast-paced environment.
✨Tip Number 4
Network with current or former employees of Clear Channel on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Direct Sales Support Executive - 12 Months FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Direct Sales Support Executive position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and your communication skills. Provide specific examples of how you've successfully managed customer relationships or supported sales teams in previous roles.
Showcase Adaptability and Teamwork: Demonstrate your ability to juggle multiple tasks and work effectively within a team. Use examples from past experiences where you adapted to changing priorities or collaborated with others to achieve a common goal.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you're passionate about the role and how you can contribute to Clear Channel's vision of Creating the Future of Media. Make it personal and engaging.
How to prepare for a job interview at Clear Channel
✨Know the Company
Before your interview, take some time to research Clear Channel. Understand their mission of 'Creating the Future of Media' and be ready to discuss how you can contribute to this vision.
✨Showcase Your Communication Skills
As a Direct Sales Support Executive, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past, highlighting your empathetic approach.
✨Demonstrate Your Organisational Skills
This role requires juggling multiple tasks. Be prepared to discuss how you manage your time and priorities, perhaps by sharing specific tools or methods you use to stay organised.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to adapt quickly or resolve a customer complaint, and be ready to explain your thought process.