At a Glance
- Tasks: Lead and shape telecoms products, driving growth and customer satisfaction.
- Company: Join a top UK provider of essential services for small businesses.
- Benefits: Competitive salary, bonus, generous holiday, and wellness support.
- Other info: Flexible working options and a vibrant team culture await you.
- Why this job: Make a real impact on products that simplify lives for SMEs.
- Qualifications: Experience in product management and strong commercial acumen required.
The predicted salary is between 51750 - 63250 £ per year.
The Role
As Senior Product Telecoms Manager, you will own and shape Clear Business’s telecoms product portfolio, from strategy and roadmap through to launch, adoption and commercial performance.
Working with internal teams and external partners, you will improve how SME customers discover, buy, onboard and use our telecoms and security products.
This is a commercially focused product leadership role where your decisions will influence customer retention, revenue growth, supplier performance and the future direction of the portfolio.
- What we want you to do
- Own and evolve the telecoms product roadmap and portfolio, identifying opportunities for growth, new products, and revenue generation.
- Manage the full product lifecycle, from supplier selection and proposition development through to launch, adoption, and ongoing optimisation.
- Lead initiatives that improve customer onboarding, customer journeys, product adoption, and retention.
- Use customer and performance insights to identify opportunities for improvement, reducing product-related churn and enhancing customer satisfaction and loyalty.
- Drive the development and growth of security products, creating propositions that meet SME customer needs and market demand.
- Negotiate supplier agreements and manage strategic supplier relationships to achieve strong commercial and customer outcomes.
- Lead go-to-market activities and product launches, ensuring products are market-ready and successfully adopted by customers.
- Work closely with Sales and Marketing teams to deliver customer communications, sales enablement activities, and product support materials.
- What success in the role looks like
- Improving customer retention and satisfaction through stronger product adoption, smoother onboarding and go-live experiences, and clearer evidence that customers are getting value from the products.
- Revenue, profitability and supplier commercial performance improve because the portfolio is priced, positioned and managed in a way that supports business targets and customer value.
- Security products are launched successfully, adopted by SME customers and show sustainable growth in line with customer need and commercial expectations.
- Product roadmap objectives are achieved through the successful delivery of new propositions, product improvements and lifecycle activity that strengthen customer outcomes and portfolio performance.
- What you’ll bring to the role
- Proven experience in product management, product strategy, or customer experience leadership within telecoms, technology, or a related industry.
- Practical experience leading successful product launches and managing products throughout their lifecycle.
- Strong commercial acumen, including experience managing supplier relationships, negotiating commercial terms and using supplier performance to improve customer and business outcomes.
- A track record of improving customer onboarding, retention, and overall customer experience.
- Strategic thinking and the ability to identify product, proposition and market opportunities that support growth, improve customer outcomes and align with business objectives.
- A customer-focused, data-led approach, with experience using customer insight, product performance and commercial data to prioritise activity and improve outcomes.
- Strong stakeholder management skills, with the ability to build effective relationships across internal teams and external partners.
- Excellent communication, negotiation, influencing, and leadership skills to support collaboration and deliver results.
- Why Choose Clear Business
Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding.
As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: phone, broadband, mobile, water, gas, electricity, payment services, and insurance.
We have ambitious growth plans, and we're committed to helping our people grow with us.
You'll be given the support, flexibility and opportunities you need to build a successful and rewarding career.
- What’s in it for you
- £47,600 - £59,500 plus an annual bonus of up to 10%, rewarding your contribution and performance.
- 25 days holiday, increasing to 28 days through length of service.
- Time off to celebrate your birthday every year.
- Buy up to 10 additional holidays and sell up to 5 days annually.
- Pension contributions and life assurance coverage.
- Employee discounts across a wide range of retailers.
- Cycle to work and travel loans for people wanting a greener commute.
- Wellbeing support, including 24-hour GP access, mental health support, fitness programmes, and legal and financial advice.
- Paid time off for volunteering and charity matching for fundraising activities.
- Fantastic on-site amenities including a complimentary gym, free parking and free breakfast.
- Plus, a range of additional benefits and wellbeing initiatives designed to support you both inside and outside of work.
- Flexibility & Work-Life Balance
- Full-time, permanent position (37.5 hours per week)
- No weekend working and every bank holiday off, helping you maintain a healthy work-life balance.
- Hybrid working opportunities available following successful completion of your probation period and demonstration of consistent performance.
- What happens next
If you’re looking for a new challenge with real ownership, commercial impact and the opportunity to shape products for UK small businesses, Clear Business could be the place for you.
Click ‘Apply’ today to take the next step in your career.
Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity.
We want talented people with great skills and matching values to join our teams.
All successful candidates will be subject to pre-employment checks.
Please note that this vacancy may close early if we receive enough suitable applications; however, we may retain your application on file for future opportunities.
- #LI-KG1
- Our Story
We are one of the UK’s leading providers of essential services to small businesses.
We supply a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus.
Our goal is to simplify essential services for our customers by offering the widest range of products on the market.
Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:
- The Lloyds Bank National Business Awards 2019
- Greater Manchester Business Awards 2019
- Lanarkshire Business Excellence Awards 2019
- Our Locations
- Our Benefits
- Hybrid Working
- Competitive Salary
- Learning and development programmes
- Rewards Hub
- Employee Assistance Programme
- Holidays
- Lifestyle policies
- Volunteer Leave
- Documents
Senior Product Telecoms Manager in Sale employer: Clear Business
Clear Business is an exceptional employer that prioritises the growth and well-being of its employees, offering a vibrant work culture where careers flourish. With flexible working options, a transparent rewards structure, and comprehensive benefits including generous holiday allowances and well-being support, employees are empowered to thrive both personally and professionally. Located in the UK, Clear Business fosters a collaborative environment that encourages continuous learning and development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Product Telecoms Manager in Sale
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Clear Business!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Clear Business would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Clear Business through your school's career services!
We think you need these skills to ace Senior Product Telecoms Manager in Sale
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Senior Product Telecoms Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Senior Product Telecoms Manager position at Clear Business. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Clear Business
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
