Payments Officer (Social Care)
Contract/temporary
Pay rate: £121.36 Per Day
Hours per week: 36
Role Length: 12 weeks
City: Walthamstow,
Location: Walthamstow, London (Hybrid)
Pay Rate: £121.36 per day PAYE
Contract: Temporary – 12 Weeks
Hours: 36 Hours per Week
Working Pattern: Hybrid – 4 days remote, 1 day office-based
CleanTech People are recruiting for an experienced Payments Officer to join a busy Adult Social Care service on a temporary basis.
This is an excellent opportunity for an organised and customer-focused professional to support the delivery of Direct Payments services, helping service users maintain choice, control, independence and flexibility in how their support funding is managed.
The role involves providing advice and guidance to Direct Payment recipients, supporting financial monitoring activities, reviewing accounts and ensuring funding is being used appropriately in line with relevant legislation and service requirements.
Key Responsibilities
- Provide advice, guidance and support to Direct Payment recipients, promoting independence and choice.
- Support service users with queries relating to Direct Payments and funding arrangements.
- Undertake financial monitoring and auditing of Direct Payment accounts.
- Review expenditure and identify any concerns, risks or potential recovery requirements.
- Maintain accurate records, reports and financial information.
- Work collaboratively with Adult Social Care teams, service users and external partner agencies.
- Support compliance with relevant legislation, including the Care Act 2014 and Direct Payments guidance.
- Identify safeguarding concerns and elevate appropriately.
- Assist with administration, reporting and maintaining key performance information.
- Contribute to service improvements, processes and quality assurance activity.
About You
To be successful in this role, you will have:
- Experience working within a customer-focused environment, ideally within social care, financial administration or a public sector setting.
- Knowledge or understanding of Direct Payments, social care processes or relevant legislation.
- Strong administrative skills with excellent attention to detail.
- Experience monitoring financial information, accounts or records.
- Excellent communication skills with the ability to support a range of service users and stakeholders.
- The ability to manage competing priorities and meet deadlines.
- Strong IT skills, including experience using Microsoft Office packages.
- A professional, proactive and solutions-focused approach.
- The ability to work independently while also contributing effectively within a team.
Why Apply?
- Hybrid working opportunity.
- Long-term temporary assignment.
- Opportunity to support vulnerable adults and make a positive difference.
- Gain valuable experience within a social care environment.
- Work within a supportive and professional team.
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Job Ref: OR109513
Payments Officer (Social Care)
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
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Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.
Payments Officer (Social Care) in Walthamstow employer: Cleantech People
Join a respected national organisation as a Senior HR Assistant in Coventry, where you'll enjoy a supportive and collaborative work culture. With hybrid working arrangements, you only need to be in the office one day a week, allowing for a great work-life balance while gaining valuable experience in a busy recruitment function. This role offers excellent opportunities for professional growth and development within a dynamic HR team committed to delivering high-quality services.
