At a Glance
- Tasks: Manage operations, lead teams, and ensure client satisfaction across multiple sites.
- Company: Award-winning cleaning company focused on sustainability and high-end clients.
- Benefits: Work-from-home Fridays, enhanced parental pay, gym membership, and 25 days annual leave.
- Why this job: Join a dynamic team with real opportunities for career growth and development.
- Qualifications: Experience in multi-site management and strong client focus required.
- Other info: Enjoy regular social events and a supportive work culture.
The predicted salary is between 32000 - 35000 £ per year.
ABOUT THE COMPANY
We are an award-winning cleaning company specializing in high-end commercial clients, including luxury retail, education, corporate offices, and event spaces. Our strong reputation is built on sustainability and a commitment to our team of over 1,000 professionals.
ROLE OVERVIEW
This is a dynamic, field-based operational management role suited for a highly organized and resilient individual. The position requires patience, energy, and the ability to manage long working hours effectively. Ambitious candidates will find significant opportunities for career growth within the business.
Package: £32,000 - £35,000 + Company Car
REPORTING STRUCTURE
Reports to: Senior Area Operations Manager
Indirectly reports to: Operations Director
Covering sites across Derbyshire, Yorkshire and Staffordshire
KEY RESPONSIBILITIES
- Client Management – Promptly and professionally handle client concerns.
- Team Leadership – Recruit, support, and develop cleaning operatives.
- Performance Management – Address underperformance in line with company policies.
- HR & Compliance – Collaborate with HR on employee relations and disciplinary matters.
- On-Site Presence – Maintain a strong, visible presence across client sites.
- Operations Oversight – Conduct audits, manage payroll timesheets, and ensure health & safety compliance.
- Budget Management – Ensure monthly site budgets are met.
- Supplies & Logistics – Order consumables and materials via the company’s online system.
WHAT WE'RE LOOKING FOR
- Proactive & Hands-On – Able to multitask and take initiative.
- Highly Organized – A problem-solver with a ‘can-do’ attitude.
- Resilient Under Pressure – Maintains high standards in demanding situations.
- Detail-Oriented – Strong focus on quality and service excellence.
- Valid Driving License – Essential for travel between sites.
IDEAL EXPERIENCE
- Previous experience in a multi-site service or facilities management role with a strong client focus.
- Willingness to work flexible hours, including evenings, weekends, and some bank holidays.
- Experience in financial forecasting, budgeting, and analysis.
Benefits
- Work-from-home Fridays (after probation)
- Centrally located premium office in London with shower and cycling facilities
- Enhanced maternity/paternity pay
- Subsidized gym membership
- Free fruit, snacks, and drinks in the office
- Genuine career opportunities with a ‘promote from within’ culture
- Continuous training and personal development programs
- Employee of the Quarter awards plus annual Cleanology Awards
- Regular company-funded social events throughout the year
- Cake and bubbles for all HQ birthdays
- Annual team weekend trip to Europe
- Three fully paid sick days
- 25 days of annual leave
Join a company that values excellence, sustainability, and its people. Apply today!
Area Operations Manager in Leeds employer: Cleanology
Contact Detail:
Cleanology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Operations Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to sustainability and client management, so you can show how your experience aligns with their mission. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your responses to common interview questions, especially around team leadership and performance management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Area Operations Manager in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Area Operations Manager role. Highlight your previous experience in multi-site management and client relations to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your proactive, hands-on approach aligns with our company values. Keep it engaging and personal!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving client satisfaction or managing budgets effectively, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cleanology
✨Know the Company Inside Out
Before your interview, take some time to research the company’s values, mission, and recent achievements. Understanding their commitment to sustainability and high-end clients will help you align your answers with what they’re looking for.
✨Showcase Your Organisational Skills
As an Area Operations Manager, being highly organised is key. Prepare examples from your past experience where you successfully managed multiple tasks or projects. This will demonstrate your ability to multitask and handle the demands of the role.
✨Prepare for Client Management Scenarios
Think about how you would handle client concerns or complaints. Be ready to discuss specific situations where you’ve resolved issues effectively, showcasing your proactive approach and strong communication skills.
✨Highlight Your Leadership Experience
Since team leadership is a big part of this role, come prepared with examples of how you’ve recruited, supported, and developed team members in the past. This will show that you have the hands-on attitude they’re looking for.