Location: Scotland - Sites across both Glasgow and Edinburgh
Primary Purpose of the Position:
The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. The role requires flexibility to respond to operational needs and occasional out-of-hours support when required. There is also an opportunity to grow within the business, for ambitious candidates in search of career progression.
Reporting:
- Reporting directly to the ROM (Regional Operations Manager)
- Reporting indirectly to the Operations Director
Main Duties of the Position:
- Respond to all client concerns quickly and professionally
- Recruitment
- Provide support to improve performance
- Managing poor performance effectively and within company policies/procedures
- Work alongside HR where necessary to provide support with employee relations and HR disciplinary procedures
- Ensure there is a visible presence on-site at all times
- Audits/Payroll timesheets
- Health and Safety checks and training
- Ensure monthly site budgets are met
- Order consumables and materials for sites via the online system
Desired Skills and Experience:
- A positive hands-on approach with the ability to multitask.
- Organised with a 'can do' attitude
- Maintain consistency under pressure
- Excellent attention to detail
- Ability to travel regularly between multiple client sites across the region. A driving licence and access to a vehicle may be beneficial for this role.
- Candidates must be able to satisfy client security vetting requirements, which may include residency checks and background screening.
Other Information:
- The ideal candidate will have a background ideally within a heavily client-focused multi-site service or facilities management organization.
- The role includes a rota covering occasional evenings, weekends, and bank holiday periods, with advance notice provided wherever possible.
- Proven attention to detail and commitment to excellence in service standards is essential
- Experience in financial forecasting, budgeting, and analysis is required.
- Flexible working arrangement
- Salary Sacrifice Scheme – Save money on eligible benefits through our salary sacrifice programme
- Centrally located premium office in London with shower and cycling facilities
- Enhanced maternity, paternity, and shared parental leave.
- Free fruit, snacks, and drinks in the office
- Genuine career opportunities with a 'promote from within' culture
- Continuous training and personal development programs
- Employee of the Quarter awards plus annual Cleanology Awards
- Regular company-funded social events throughout the year
- Cake and bubbles for all HQ birthdays
- Annual weekend away competition for HQ team to Europe
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Area Operations Manager in Glasgow employer: Cleanology
Cleanology is an exceptional employer that prioritises employee development and offers a dynamic work culture centred around client satisfaction and operational excellence. With premium facilities in London and ample opportunities for career progression, employees are encouraged to grow within a supportive environment that values flexibility and teamwork.
