At a Glance
- Tasks: Provide admin support, manage client queries, and maintain records.
- Company: Join a dynamic team in a thriving service industry.
- Benefits: Enjoy a competitive salary, pension, and private medical insurance.
- Other info: Full-time, permanent role with opportunities for growth.
- Why this job: Make an immediate impact while developing your admin skills.
- Qualifications: Excellent communication, customer service, and organisational skills required.
The predicted salary is between 26500 - 26500 £ per year.
Looking for your next opportunity in administration? We have an exciting role for a Service Administrator to join our team and make an immediate impact.
To provide administration support and services:
- First point of contact by phone and email from both clients, company technicians and sales force
- Checking / actioning Sales paperwork
- Checking / actioning Service paperwork
- Liaising with clients on a regular basis to update on work progress
- Taking ownership of queries and complaints
- Keeping database records up to date
- Producing and maintaining spreadsheets
- Filing
- Answering low level account queries
- General office duties
Skills Required
- Excellent Communication Skills – both written and verbal
- Strong Customer Service skills when dealing with clients via telephone and email
- Highly organised and flexible, with the ability to multitask and work to deadlines
- Good working knowledge of Microsoft Office and Excel
- Ability to stay calm under pressure
- Fast, accurate data entry skills, high attention to detail
- Able to work under own initiative, be proactive and work efficiently as part of a team
- Strong interpersonal skills
- Detailed message taker
- Flexible, courteous, friendly and positive approach to work
- ‘Can’ do attitude
Desired Skills
- Knowledge and experience gained within Service / FM industries
Job Types: Full-time, Permanent
Pay: From £26,500.00 per year
Benefits:
- Company pension
- Private medical insurance
Work Location: In person
Service Administrator in Kenley employer: Cleankill (Environmental Services) Limited
Join our dynamic team as a Service Administrator, where you'll thrive in a supportive work culture that values communication and collaboration. With competitive benefits including a company pension and private medical insurance, we prioritise your well-being and professional growth. Located in a vibrant area, this role offers the chance to make a meaningful impact while developing your skills in a fast-paced environment.
Contact Details:
Cleankill (Environmental Services) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Kenley
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Service Administrator role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on showcasing your excellent communication skills and customer service experience, as these are key for the role.
✨Tip Number 3
Stay organised! Keep track of all the roles you apply for and follow up with a friendly email if you haven’t heard back in a week or two. This shows your proactive attitude and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance to stand out from the crowd.
We think you need these skills to ace Service Administrator in Kenley
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Administrator role. Highlight your relevant experience in administration and customer service, and show us how you can make an impact right from the start!
Show Off Your Communication Skills:Since excellent communication is key for this role, give us examples of how you've effectively communicated with clients or colleagues in the past. Whether it's through email or phone, let us see your skills shine!
Be Detail-Oriented:We love a candidate who pays attention to detail! When filling out your application, double-check for any typos or errors. This shows us that you take pride in your work and can handle the fast-paced environment we thrive in.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Cleankill (Environmental Services) Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Service Administrator role. Familiarise yourself with the key responsibilities like handling sales and service paperwork, liaising with clients, and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved queries or complaints, as these stories will highlight your customer service skills and ability to stay calm under pressure.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for a Service Administrator. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even mention specific tools or methods you use to keep track of your work, like spreadsheets or task management software, to show you're proactive and efficient.
✨Prepare for Common Questions
Anticipate common interview questions related to administration and customer service. Practice your responses to questions like 'How do you handle difficult clients?' or 'Can you describe a time when you had to meet a tight deadline?' This will help you articulate your thoughts clearly and demonstrate your suitability for the role.
