At a Glance
- Tasks: Provide admin support, manage client communications, and maintain records.
- Company: Join Cleankill, a leader in environmental services with a supportive team.
- Benefits: Competitive salary, Monday to Friday hours, and a friendly work environment.
- Other info: Opportunity to grow in a dynamic and flexible workplace.
- Why this job: Be the first point of contact and make a difference in client relations.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 30000 £ per year.
Reporting to Office Manager
Department: Administration
Location: Cleankill (Environmental Services) Ltd, 3rd Floor Legion House, 75 Lower Road, Kenley, Surrey CR8 5NH
Salary: TBC
Hours of Work: Monday – Friday 08:00 – 17:00
Role:
- Provide administration support and services.
- First point of contact by phone and email with clients, company technicians, and sales force.
- Checking and actioning sales paperwork.
- Checking and actioning service paperwork.
- Liaising with clients on a regular basis to update on work progress.
- Taking ownership of queries and complaints.
- Keeping database records up to date.
- Producing and maintaining spreadsheets.
- Filing.
- Answering low level account queries.
- General office duties.
Skills Required:
- Excellent communication skills – both written and verbal.
- Strong customer service skills when dealing with clients via telephone.
- Highly organised and flexible with ability to multitask and meet deadlines.
- Good working knowledge of Microsoft Office and Excel.
- Ability to stay calm under pressure.
- Fast, accurate data entry skills with high attention to detail.
- Able to work under own initiative, be proactive, efficient as part of a team.
- Strong interpersonal skills.
- Detailed message taker.
- Flexible, courteous, friendly and positive approach to work. Can-do attitude.
Desired Skills:
- Knowledge and experience gained within Service / FM industries.
Administrator in Kenley employer: Cleankill (Environmental Services) Limited
Cleankill (Environmental Services) Ltd is an exceptional employer located in the picturesque town of Kenley, Surrey, offering a supportive and dynamic work environment. With a strong emphasis on employee growth and development, we provide comprehensive training opportunities and encourage a collaborative culture where every team member's contributions are valued. Join us to be part of a company that prioritises sustainability and customer satisfaction while fostering a positive workplace atmosphere.
Contact Details:
Cleankill (Environmental Services) Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrator in Kenley
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for an Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers or at networking events, be ready to explain why you're the perfect fit for the role. Keep it concise and highlight your communication skills and customer service experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from the interview to remind them of your conversation and reinforce your interest.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Administrator role directly. Plus, it shows you're serious about joining our team at Cleankill!
We think you need these skills to ace Administrator in Kenley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Administrator role. Highlight your relevant experience in administration and customer service, and don’t forget to mention your skills with Microsoft Office and Excel!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for the team at Cleankill. Keep it friendly and professional!
Show Off Your Organisation Skills:As an Administrator, being organised is key. In your application, give examples of how you've managed multiple tasks or projects successfully. We love a good multitasker!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cleankill (Environmental Services) Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Administrator role. Familiarise yourself with the key responsibilities like checking sales paperwork and liaising with clients. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated with clients or colleagues in the past. Think about times when you resolved queries or complaints, as these stories will highlight your customer service skills.
✨Demonstrate Your Organisational Skills
Being organised is crucial for an Administrator. Bring up specific instances where you've managed multiple tasks or deadlines successfully. You could even mention how you keep your own workspace organised, as it reflects your ability to maintain order in a busy environment.
✨Be Ready for Practical Questions
Expect some practical questions related to Microsoft Office and Excel. Brush up on your skills beforehand and be prepared to discuss how you've used these tools in previous roles. If you can, bring along a sample spreadsheet or document to showcase your proficiency.
